Export Manager

Scope of the Role

The Air & Ocean Export Manager is responsible for developing and leading the air and ocean export product through strong operational performance financial control sales support people leadership systems optimisation and a positive high-performance culture in line with company policies and procedures.

Key Responsibilities

• Lead and develop the Air & Ocean Export team to support business growth and operational flexibility.
• Drive productivity service performance and achievement of key operational KPIs.
• Ensure compliance with company procedures regulatory requirements and customer SOPs.
• Continuously improve processes to enhance efficiency service quality and cost control.
• Support budgeting P&L management and overall departmental profitability.
• Manage vendor relationships and costs to optimize service and financial outcomes.
• Partner with Sales to drive customer retention growth and new business opportunities.
• Provide pricing routing and technical expertise to support customer solutions.
• Coach mentor and develop team members while building future leaders.
• Promote a culture of accountability continuous improvement compliance and company values.
• Champion system enhancements and operational best practices across the department.

Qualifications :

• Proven experience managing air and ocean export operations within freight forwarding
• Strong people leadership operational and financial management skills
• Solid understanding of export compliance documentation and carrier management
• Commercially minded with strong customer and stakeholder engagement skills

Additional Information :

Expeditors offers excellent benefits:

• Paid Vacation Holiday Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company

Remote Work :

No

Employment Type :

Full-time