Delivery Lead

Role Highlights

• Auckland-based permanent full-time role

• Lead complex delivery across Agile teams partners and digital transformation initiatives

• Hybrid working happy to talk flexible working

The Opportunity

Reporting to our Head of Delivery this role forms part of the team shaping and continually improving the delivery practice for the Pacific region. Youll help drive end-to-end delivery across a scaled Agile environment supporting initiatives that improve customer broker and operational experiences.

About QBE

• At QBE we get to the heart of what matters for our we do it all with a human touch.

• Were an international insurer with more than 13000 people working across 26 countries which means were big enough for your ambitions yet small enough for you to make a real an exciting time. Were building momentum towards our vision to become the most consistent and innovative risk partner.

• What if you could have a positive impact at work and in the worldAspart of the QBE team youll get to spend every day working with people who are passionate talented and kind.

Your new role

Youll be responsible for delivery activities within a hybrid delivery environment at value stream level. Working closely with Product Owners sponsors local and vendor delivery squads and the wider technology leadership team youll support delivery across multiple teams and countries including offshore teams.

Responsibilities include:

• Lead end-to-end delivery of value for customers broker partners and team members across key initiatives.

• Proven capability managing RAID items and resolving complex delivery risks and dependencies.

• Support delivery across multiple teams countries and offshore partners in a scaled Agile environment.

• Facilitate Agile ceremonies workshops and delivery conversations that help teams stay aligned focused and accountable.

• Coach teams to apply Agile principles and practices improve flow manage impediments and strengthen delivery performance.

• Support governance reporting and contribute to initiatives such as channel excellence broker digital experience process excellence and AI-enabled improvements.

About you

Youll bring strong delivery experience confidence working in Agile environments and the ability to support delivery across complex stakeholder groups. Financial services and or Insurance experience is not essential although a background working in a regulated environment would be advantageous.

• Experience leading software delivery in scaled Agile or hybrid delivery environments.

• Experience and knowledge of Agile ceremonies delivery governance and value stream ways of working.

• Ability to work across multiple teams countries and delivery partners including offshore or vendor resources.

• Confidence partnering with Product Owners sponsors and senior stakeholders to support delivery outcomes.

• Agentic AI experience or exposure to process excellence and automation initiatives would be advantageous.

Benefits

• We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:

• Hybrid Working a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching nutritional confidential counselling financial and legal advice

• 18 weeks gender-equal flexible leave for all new parents including paid super

To learn more about benefits of working with us clickhere.

Awards & Recognition

We value our employees experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity Equity & Inclusion Award at the Insurance Business Australia Awards for

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• Ranked in the top ten in the AAGE Top Graduate Employers 2026forsmallsized program as voted by graduates

To learn more about our achievements clickhere.

How to Apply

Ifyourelooking for a career that combines yourexpertiseand your empathy click Apply applicants will need to complete work rightspoliceand credit checks through our online provider as a condition of employment.

Your career. At the heart of it.

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements alternative work arrangements or you would like to connect with one of our networks please contact us at

Skills:

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.