Corporate Solutions Coordinator (12mo fixed term)

As a Corporate Solutions Coordinator you play an important role in delivering a seamless experience for AIAs Corporate Solutions group schemes. Acting as the key operational contact for advisers you build trusted relationships across a network of advisers third-party administrators Business Development Managers and internal teams to ensure customers receive exceptional service.

This role combines coordination problem-solving and stakeholder engagement allowing you to make a meaningful impact on day-to-day operations while supporting AIAs purpose of helping people live Healthier Longer Better Lives. You will also contribute to continuous improvement initiatives developing your knowledge and capabilities while helping enhance processes products and customer outcomes.

• Manage and administer Corporate Solutions group schemes to deliver a seamless end-to-end customer experience.

• Build strong relationships with advisers third-party administrators and internal teams to support effective service delivery.

• Monitor account activity and proactively address operational needs to maintain quality accuracy and responsiveness.

• Resolve operational issues and coordinate with internal stakeholders to achieve timely and positive outcomes.

• Drive service excellence by identifying opportunities to improve processes products and ways of working.

• Support customer experience and operational efficiency initiatives that strengthen business performance and stakeholder satisfaction.

• You have strong organisational skills and attention to detail enabling you to manage multiple tasks accurately and effectively.

• You bring excellent communication and stakeholder engagement skills building positive relationships across a diverse range of people and teams.

• You have the ability to work independently take ownership of outcomes and make sound decisions within established processes.

• You bring a proactive and adaptable mindset identifying opportunities to solve problems and improve ways of working.

• You have confidence using technology and business systems to manage information track activity and support operational delivery.

• You may also have experience in the insurance industry or exposure to financial services group schemes or customer-focused administration environments.

At AIA we know your career with us is just beginning and were committed to helping you make it return for your energy and ambition youll gain access to hands-on experience structured development programs and mentorship from some of the most inspiring leaders in the industry. We offer flexible ways of working competitive rewards and a culture that values curiosity and collaboration. Here youll have the chance to learn grow and contribute to our mission of helping a billion people live Healthier Longer Better Lives by 2030 while shaping a future that matters for you and the communities we serve.

Diversity equity and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds identities and lived experiences including those with disabilities additional mental health needs chronic health conditions or who are neurodiverse. If youre excited about this role but dont meet every requirement we still encourage you to apply. And if theres anything we can do to support you during the recruitment process please contact us at

Job ad expires Tuesday 21 July close of business.

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

Interested Candidates: Apply using the Apply button. No emailed applications accepted. For general enquiries only contact:

You must provide all requested information including Personal Data to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.