Business Analyst
Job Location:
Auckland - New Zealand
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Publicis Sapient is a digital transformation partner helping established organizations get to their future digitally enabled state both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods fusing strategy consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next our 20000 people in 53 offices around the world combine experience across technology data sciences consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly value.
As a Business Analyst within our Digital Consulting practice you will be the critical link between business stakeholders and delivery teams ensuring digital products and solutions are designed configured and implemented to achieve meaningful business outcomes.
This is more than requirements gathering. Youll work at the intersection of business strategy customer needs and technology helping clients define the right solutions while collaborating with strategists designers engineers and data specialists to bring them to life.
Youll facilitate discovery uncover opportunities challenge assumptions and translate complex business needs into clear actionable requirements. Your ability to connect people processes and technology will play a key role in delivering products that create measurable value for our clients.
If you enjoy solving complex problems influencing stakeholders and shaping digital experiences from concept through delivery wed love to hear from you
Responsibilities
- Partner with clients and stakeholders to understand business objectives challenges and opportunities facilitating discovery workshops solution walkthroughs and requirement validation sessions.
- Translate business needs into clear functional requirements user stories acceptance criteria process maps and solution designs that enable successful delivery outcomes.
- Develop deep product knowledge including capabilities roadmaps and best-practice configurations to design scalable customer-centric solutions aligned to business goals and technical architecture.
- Identify gaps between client requirements and product functionality recommending enhancements alternative approaches and future product opportunities.
- Collaborate closely with developers architects and delivery teams to support solution configuration testing and validation ensuring business requirements are met.
- Produce high-quality documentation including functional specifications business process maps user guides training materials and release communications.
- Lead training knowledge transfer change management and adoption activities to support business readiness and successful implementation.
- Analyse product performance system usage and user feedback to drive continuous improvement while staying current with emerging technologies industry trends and digital best practices.
Qualifications
- 37 years experience as a Business Analyst Product Consultant or similar role within a technology consulting product or digital transformation environment.
- Experience working with enterprise and SaaS platforms such as CRM ERP Customer Experience Analytics or Content Management solutions.
- Proven ability to translate business processes and stakeholder needs into solution designs product configurations functional requirements user stories and process flows.
- Strong analytical thinking problem-solving and stakeholder management skills with the confidence to navigate complex challenges and influence outcomes.
- Excellent communication and facilitation skills with the ability to engage and build relationships across both business and technical teams.
- Experience working within Agile delivery environments and modern product teams.
- A collaborative growth-oriented mindset with a passion for continuous learning and delivering exceptional client outcomes.
Nice to Have
- Experience working with APIs integrations and data concepts.
- Exposure to industries such as Financial Services Retail Automotive Government or Telecommunications.
- Agile Scrum Product Management or technology platform certifications.
- Experience supporting large-scale digital transformation or modernisation programmes.
Dont meet every requirement Thats okay. We recognise that great talent comes from a variety of backgrounds and experiences and we encourage you to apply if youre excited about the opportunity and believe you can make an impact. At Publicis Sapient we value diverse perspectives curiosity and a willingness to learn.
Please note: To be considered for this opportunity applicants must currently reside in New Zealand and hold unrestricted working rights. Unfortunately we are unable to provide visa sponsorship or consider overseas applications for this role at this time. If youre available to join in the near term thats certainly a bonus but we welcome applications from all qualified candidates who meet the role requirements.
As part of our dedication to an inclusive and diverse workforce Publicis Sapient is committed to Equal Employment Opportunity without regard for race color national origin ethnicity gender protected veteran status disability sexual orientation gender identity or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at
Required Experience:
IC
About Company
Publicis Media is one of the four solutions hubs of Publicis Groupe ([Euronext Paris FR0000130577, CAC 40], alongside Publicis Communications, Publicis.Sapient and Publicis Healthcare. Led by Steve King, CEO, Publicis Media is powered by its five global brands, Starcom, Zenith, Spark ... View more
