Training and Education Manager
Eindhoven - Netherlands
Job Summary
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.
A Day in the Life
We have an exciting opportunity for a Training and Education Program manager focusing on owning developing and executing HCP learning pathways and programs to ensure customers are knowledgeable on the safe and effective use of Medtronic Pelvic Health neuromodulation therapies. This role will include content creation program management faculty engagement and provider training. This position will partner with healthcare providers (HCPs) business leaders medical education sales and cross-functional partners to drive the education strategy implement new education practices with expertise while leading across matrixed stakeholder partners. This individual works under the direction of the Pelvic Health Medical Education Director.50% HCP Trainings/Event management/30% NBA Management/20% Digital Education
Responsibilities may include the following and other duties may be assigned:
- Develop and implement a Pelvic Health HCP education strategy and curriculum aligned with business priorities to include clear learning pathwaysobjectives target audiences toolseffectivenessmetrics rollout and follow up plans.
Design manage and executehighqualityHCP education programs that strengthen neuromodulation knowledge and clinical skills including ECMT courses webinars andhandsontraining in collaboration with scientific societies (e.g. EAU EUREP ICS).
Lead the strategy planning management and closefollowupof the NBA program to support rising stars andnursesengagementimpactingtherapy adoption and clinical excellence.
Support the PH Medical Societies strategic collaboration and drive/execute specific initiatives with themwhile building andmaintainingstrongrelationship.
Manage training program communication and processes across OUS.
Maintain strong collaboration with OUS Marketing Clinical Sales and Commercial Operations to align education programs with business priorities and support marketing initiatives.
Drive innovative education approaches acrossinpersonas well asdigital and virtual platforms includingLMSbasedlearning and modern authoring tools.
Continue to develop andExpand Medtronic Academy content andutilization working with the countries on promoting the content andleveragingit as a new channel for customeracquisitionpenetrationandattrition
Establish andmaintainrobust program tracking(KPIs) reporting and evaluation processes to measure effectiveness supportdecisionmaking and enable continuous improvement.
Ensuretimelyupdates to course curricula and training content reflecting new product launches clinical evidence and market needs.
Provide guidance coaching and clinical education support to HCP and Medtronic faculty to enhance therapy adoption and procedural excellence.
Lead and influencecrossfunctionalteams to successfully deliver complex education initiatives and resolve operational challenges.
Support new hire programs as well as sales training programs with specific therapy and product knowledge as needed.
Work cross-functionally with OUS Marketing and functional teams tomaintainrelevant competitive and up-to-date training content and support key projects and product initiativesincluding use of Medtronic systems (e.g. Med Review AMP Cvent Lightning)..
Develop andmaintainstrong relationships with clinicians internal stakeholders and professional societies through active participation in training programs congresses and educational events.
Maintaina high levelof clinical and therapyexpertisein disease management and Medtronic
Stay abreast of education and development industry research (e.g.learning theory motivation theory) and new methods and techniques.
neuromodulation technologies through continuous professional learning.
Travel requirements: 30-60%
Required Knowledge and Experience:
Bachelors degree
Minimum5 years of experience in Sacral Neuromodulation or related Pelvic Health therapies; experience in medical devices clinical training field sales/support in medical device healthcare industry or equivalent experiencepreferred
Fluent in English;additionalEuropean languages are a plus.
Strong project management and organizational skills with the ability to manage multiple priorities in afastpacedinternational environment.
Proven ability to lead initiatives and coordinate resources acrosscrossfunctionaland geographically dispersed teams.
Strongrelationshipbuildingskills withdemonstratedability to collaborate effectively with internal teams clinicians and external stakeholders.
Excellent written verbal and presentation skills with the ability to communicate complex clinical and technical information clearly.
Customerfocusedmindset with strong interpersonal and influencing skills.
Strong analytical thinking andproblemsolvingcapabilities with the ability to drive continuous improvement.
High levelof initiative accountability andselfmotivationwith the ability to work independently.
Ability to adapt to change and manage evolving priorities in a dynamic business environment.
Familiarity with compliance and contracting processes (e.g. IRFapprovalworkflows) is an advantage.
Experience with digital learning and business systems such as LMS platformsEducare Engage MagellanMyBuy or similar tools is a plus.
Proficiencyin standard business software (Microsoft Office: Outlook Word Excel PowerPoint).
Willingness to work within an international andcrossculturalenvironment; role preferably based inor close toa major Europeancitywith hybrid/remote flexibility.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
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Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
Required Experience:
Manager
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more