Tech Manager, Sales Market NLDBELUX (mfd)

WHAT YOULL DO 

As a Tech Manager you will lead tech operations and retail tech rollouts across the sales market ensuring stable delivery compliance and colleague-focused support. 

You will: 

• Take overall responsibility for tech operations and retail tech rollouts in the sales market acting as a first point of escalation for tech-related issues. 
• Lead tech operations teams and tech project managers supporting performance capability building and talent development. 
• Ensure stable operations and end-user support services while driving early actions on operational risks and issues. 
• Secure compliance with global policies local regulations audit requirements and cyber security standards. 
• Collaborate with Sales Expansion Retail Operations Controlling vendors and Global Tech teams to deliver local rollouts of global solutions. 

WHO YOULL WORK WITH 

In this role you will work closely with local tech teams Controlling Sales Expansion Retail Operations vendors and Global Tech product teams. The role connects local business needs with global standards and rollout plans. 

WHO YOU ARE 

We are looking for people with 

• A bachelors degree in computer science technology operations or an equivalent field. 
• At least three years of experience in IT service management service delivery or infrastructure leadership. 
• Experience leading teams managing tech operations and delivering IT solutions. 
• Strong budget management and forecasting skills. 
• TIL Foundation certification and strong stakeholder vendor and communication skills. 

And people who are 

• Structured and confident in handling operational issues and priorities in a fast-moving environment. 
• Collaborative and able to build strong working relationships across business and tech functions. 
• Proactive in identifying risks early and driving practical solutions. 
• Clear communicators who can adapt global direction to local business needs. 

WHY YOULL LOVE WORKING HERE 

At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.  

• Global Employee Discount of 20% on our products at H&M and H&M Group Brands such as ARKET COS H&M Home Weekday & Other Stories 
• Corporate Benefits with special conditions on a wide range of products and services 
• Holiday Pay 
• Company Pension Scheme 
• Employee Assistance Program with Lyra 
• Lease a Bike 

JOIN US 

This is afull-timepositionbased inAmsterdam. 

If you think your experience skills and ambitions fit this position please send your CV in English as soon as possible but no later than28thofJune2026. 

Due to data privacy policies we only accept applications via our career page. 

We look forward to receiving your application! 

Our uniqueness comes from a combination of many things our inclusive and collaborative culture our strong values and opportunities for growth. But most of allitsour people who make us who we are. 

Take the next step in your career together with us. The journey starts here. 

*We are committed to a recruitment process that is fairequitable and based on competency. We therefore kindly ask you to not attach a cover lettertoyour application. 

Additional Information :

Remote Work :

No

Employment Type :

Full-time