Staff Software Engineer Platform SRE

At Flexport we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission solutions and people. Ready to tackle global challenges that impact business society and the environment Come join us.

At Flexport we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission solutions and people. Ready to tackle global challenges that impact business society and the environment Come join us.

Every engineer at Flexport ships code that moves real freight across 112 countries. The faster more reliable and safer they can do that the faster the worlds supply chains move. The PSI (Platform Security & Infrastructure) team makes this possible: we build and operate the infrastructure and foundations that hundreds of engineers rely on to run Flexports products around the clock.

This is not a role where you wait for tickets. Youll look across systems identify risks before they become incidents and work with the software engineering and security teams to make our infrastructure more resilient observable efficient secure and easier to operate.

Youll own and evolve the infrastructure that powers Flexport engineering. That means:

• Designing building and operating reliable scalable infrastructure in AWS and other cloud platforms
• Evolving our container orchestration (Kubernetes) Helm charts deployment systems (Argo) and the guardrails around them to ensure engineers can safely deploy run understand and debug their services
• Evolving our observability stack (Openmetrics Datadog) to make insights into our systems as good and easy to understand as possible.
• Setting standards for our Infrastructure-as-Code codebases (Terraform)
• Creating and supporting developers with CI/CD pipelines (Buildkit Github Actions) build tooling (Gradle Bazel npm/pnpm/bun Go and Cargo) and artifact repositories (Artifactory ECR github)
• Improving ourincident response tooling to ensure we can efficiently handle incidents when they occur
• Crossing organizational boundaries to align with product teams and ship changes that impact the whole engineering org

• 10 years of software engineering experience site reliability engineering or infrastructure engineering experience with significant time spent on production system infrastructure
• Deep knowledge of cloud infrastructure with hand-on AWS experience
• Strong Infrastructure-as-Code skills preferably with Terraform and a track record of creating safe and reusable infrastructure patterns. Clickops should be your tool of last resort
• Solid software engineering skills and the ability to build automation and production tooling in a general-purpose programming language
• Experience leading incident response conducting blameless post-mortems or COE processes and executing on the follow ups.
• An independent mindset: you thrive in ambiguity find the highest-leverage problems yourself and dont wait to be told what to do
• Sound judgment around infrastructure: you will make the right decisions around security IAM networking and change management
• Excellent communication: you can write a clear design or incident document explain operational tradeoffs and align stakeholders across teams on platform-wide changes
• A generally helpful attitude. Everyone should know you within no-time as the person who gets stuff unblocked points them in the right direction and makes their work easier. The 90s can keep their BOFH.
• A drive for impact: youre not satisfied until our systems are reliable and every engineer is confident operating what they own

• Experience operating AWS at scale across multiple accounts regions and availability zones
• Experience with GitOps and continuous delivery tooling such as Argo CD
• Experience with Identity and Access Management at scale including OIDC
• Experience designing disaster recovery business continuity and resilience testing programs
• Experience improving cloud cost efficiency and resource utilization

• We come to the office 3 times a week to hang out whiteboard and ship together
• We have the latest hardware and software including frontier AI models on day one
• Were agile but not dogmatic. Teams decide how they work best

• Massive leverage: every improvement you ship is multiplied across hundreds of engineers and thousands of deploys a day
• Full ownership: design implementation rollout and impact measurement: its yours
• You shape the foundation: the infrastructure patterns and operational standards you set become how Flexport engineering runs software for years to come

• An opportunity to contribute to one of the fastest-growing companies where youll have the chance to create a global impact while being a part of a thriving multinational environment
• Daily catered lunches including vegetarian options breakfast snacks and soft drinks available in our office
• Commute expenses: Flexport will cover home-office commuting costs for employees living outside of Amsterdam
• 25 working days as vacation days based on full time employment.
• Health insurance: Flexport offers a collective health insurance plan including a basic package and several additional packages. Your monthly premium is fully paid by Flexport.
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder aligning our success with yours. As a private company in a multi-trillion dollar industry you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life - the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy childbirth and to bond with your new child.