Senior Microsoft Teams Voice Engineer

As a Senior Microsoft Teams Voice Engineer you will: Design implement and support enterprise Unified Communications (UC) solutions with a strong focus on Microsoft Teams Enterprise Voice. Lead migration projects from legacy telephony platforms and Skype for Business (SfB) to Microsoft Teams ensuring seamless transition and minimal business disruption. Design and deploy Microsoft Teams Direct Routing solutions integrating enterprise voice infrastructure with PSTN and Session Border Controllers (SBCs). Administer and optimize Microsoft Teams Phone System including call routing phone numbers call queues auto attendants emergency calling and voice policies. Configure and manage Microsoft Teams collaboration features meetings channels apps external access and governance. Develop technology roadmaps for Unified Communications and Collaboration platforms supporting long-term modernization initiatives. Design configure and troubleshoot enterprise voice networks including SIP RTP H.323 MGCP QoS DNS and firewall configurations. Integrate Microsoft Teams with legacy PBX platforms such as Avaya Cisco Mitel Nortel and other enterprise telephony solutions. Perform health monitoring performance tuning and Call Quality Dashboard (CQD) analysis to ensure high availability and optimal user experience. Develop and execute PowerShell scripts to automate Microsoft Teams administration reporting and operational tasks. Collaborate with Microsoft telecommunications vendors infrastructure teams and business stakeholders to resolve technical issues and deliver enterprise communication solutions. Support governance security compliance lifecycle management and operational best practices for Microsoft Teams environments. What You Bring to the Table: 810 years of experience in Unified Communications Enterprise Voice or Collaboration Technologies. Extensive experience with Microsoft Teams Enterprise Voice Teams Phone System and Direct Routing. Strong expertise in Skype for Business (2015 and later) and hybrid deployment architectures. Proven experience leading migrations from Skype for Business and legacy PBX platforms to Microsoft Teams. Hands-on experience managing enterprise telephony platforms such as Avaya Cisco CUCM Mitel Nortel or similar systems. Strong knowledge of Session Border Controllers (AudioCodes Ribbon Communications Oracle SBC or equivalent). Solid understanding of VoIP technologies SIP RTP H.323 MGCP QoS PSTN integration codecs (G.711 G.723 G.729) and enterprise networking concepts. Experience configuring Azure Active Directory (Microsoft Entra ID) DNS networking and firewall settings for Microsoft Teams deployments. Proficiency in PowerShell scripting for Microsoft Teams administration and automation. Experience with Microsoft Teams governance security lifecycle management monitoring and compliance. Excellent troubleshooting stakeholder management communication and project coordination skills. You Should Possess the Ability to: Design and deploy enterprise-scale Microsoft Teams Voice and Unified Communications solutions. Lead complex migration projects from legacy telephony and Skype for Business to Microsoft Teams. Architect resilient voice infrastructures using Direct Routing and enterprise telephony integrations. Troubleshoot complex voice networking audio/video and collaboration platform issues. Automate administrative and operational tasks using PowerShell. Collaborate effectively with infrastructure teams vendors and business stakeholders. Deliver secure scalable and highly available communication services aligned with enterprise standards. Research emerging collaboration technologies and recommend innovative solutions to enhance the digital workplace. What We Bring to the Table: Opportunity to lead enterprise-scale Unified Communications and Microsoft Teams transformation initiatives. Exposure to modern collaboration technologies enterprise telephony and cloud-based communication platforms. Collaborative environment with experienced infrastructure networking cloud and collaboration specialists. Challenging projects involving Teams Voice modernization telephony migration and enterprise communication architecture. Opportunities for continuous learning technical leadership and Microsoft collaboration technology specialization. A culture focused on innovation operational excellence and delivering world-class collaboration experiences. Lets Connect Want to discuss this opportunity in more detail Feel free to reach out. Recruiter: Giftson Paul Davidson Phone:; Extn : 151 E-mail: LinkedIn: