Senior Manager, Global Business Services Transformation Advisory

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Join EY and contribute to building a better working world.

Confidentinyour impact today. Freedom to build tomorrow.
At EY you can be sure that what you do makes a real differenceto your clients society your colleagues and your own development. At the same timeyoullhave the flexibility to work in a way that suits your life. Whether you want to specialize broaden your skills or grow into a leadership roleyourein the drivers alongside ambitious colleagues in an open supportive culture where collaboration is key. We offer the tools and opportunities to grow your career and make an impactinyour field.

Your new job About your main responsibilities

At EY our Global Business Services (GBS) Transformation team helps senior executives redesign how enterprise services create value across functions geographies and business units. You will work in a multidisciplinary environment drawing on strategy transformation technology risk tax and sectorexpertiseto solve complex enterprise challenges end to end. We help clients define bold GBS ambitions design future-ready operating models strengthen governance and performance and unlock scalable transformation enabled by digital capabilities automation and data-driven decision-making.

As a Senior Manager you will lead high-impact GBS transformation engagements shape client agendas with enterprise and functional leaders and deliver operating model and service delivery change that improves performance resilience control and enterprise value. This is a highly visible role with responsibility for senior stakeholder influence strategic account growth and helping shape EYs GBS Transformation offering.

Responsibilities

• Lead senior client relationships: Build trusted relationships with enterprise transformation and functional leaders understand their strategic priorities and shape GBS transformation agendas that drive performance agility resilience and enterprise value at scale.

• Develop and lead high-performing teams: Lead diverse engagement teams coach managers and(senior)consultants and foster a collaborative high-performance culture that delivers exceptional client outcomes and supports long-term talent development.

• Shape and deliver GBS transformation programs: Lead complex multi-workstream engagements spanning GBS strategy operating model design service delivery transformation governance service management transition planning and implementation across multifunction enterprise services.

• Drive digital and intelligent transformation: Help clients identify where automation AI workflow technologies and emerging digital capabilities can redesign services improve control strengthen outcomes and support sustainable adoption with the right governance and oversightconnecting strategy technology and transformation execution rather than treating them as separate conversations.

• Accelerate commercial growth: Originate and shape opportunities lead proposals and client pitches support go-to-marketactivity andstrengthen EYs position in the market through thought leadership relationship expansion and measurable client impact.

Your new team About your colleagues and the office

Our GBS Transformation team is dynamic diverse and internationally minded. You will join a fast-growing team working at the forefront of enterprise transformation with direct access to senior clients strong collaboration across disciplines and meaningful opportunities to shape propositions develop talent and build your market profile.

Your office

Amsterdam
Our Amsterdam office islocatedattheZuidas: a bustling area full of our Cross Towers we welcome up to 1500 people every a breathtaking view of the city head to the 22nd floor. Collaboration takes on a new meaning in ourWavespace a high-tech environment that connects clients and colleaguesvirtually acrossthe globe.

Your skills and strengths About your unique contribution

• Typically8 yearsof relevant consulting and industry experience with a strongtrack recordin multifunction GBS enterprise service delivery transformation or large-scale operating model change.

• Deep experience leading GBS transformation work across strategy design implementation transition operating model optimization governance and service management.

• Working knowledge of enabling technologies including automation workflow and AI and how they improve service delivery control and decision-making in enterprise operations.

• Strong understanding of KPIs service performance measures and value drivers used to manage and improve GBS organizations.

• Proven experience leading mentoring and developing teams in a consulting environment with the ability to coach managers and consultants and build high-performing inclusive teams.

• Strong commercial acumen including account development opportunity identification proposal development and contribution to the consulting sales cycle.

• Strong executive presence with the ability to influence senior stakeholders and translate complex transformation topics into clear business implications.

• Demonstrated ability to lead multiple complex engagements and stakeholders manage budgets and risks and deliver high-quality outcomes that meet or exceed client expectations.

• Experience contributing to business development proposals and market positioning through distinctive insight and client impact.

• Excellent problem solving facilitation and presentation skills with strong attention to detail and the ability to develop high-quality client-ready outputs.

• Strongproficiencyin Excel and PowerPoint with experience working alongside enterprise platforms and transformation technologies such as ServiceNow Microsoft or other relevant solutions.

Ideallyyoullalso have

• Fluent written and spoken or Frenchor Germanis a significant advantage.

• An established and relevant professional network isadvantageous.

• A focus on a specific industry within GBS is an added advantage.

Your benefits About yourperksand work enjoyment

• A competitive salary that reflects your role and responsibilities depending on experience and qualifications. Plus a solid pensionplan for the addition to your salaryyoullreceive holidayallowanceand an annual bonus (based on performance anddevelopment).

• A laptop and phone for both work and personal use and a monthly internet allowance.

• 34 days of annual leave to recharge and unwind plus theoptionto buy extra days.

• With the mobility budget you decide how you travel. Choose a lease car a discounted public transport subscription or arrange transport easily via our app.

• At EY we care about a healthy work-life balance. Hybridworkingmakes this easier. Whetheryoureworking from the office at a client or from homewellmake sure you have a well-equipped home office.

• The opportunity to work up to 20 days per year from abroad.

• Theoptionto swap 3 national holidays for non-national ones.

• Youllhave the space to grow both personally and professionally. Whether you want to deepen yourexpertise develop your personality or improve your leadership style we offer a broad range oftrainingsand courses.

• Your well-being is our priority. We believe that when you feel good you perform better.Thatswhyyoullhave access to theOpenUpwellbeing platform (including for your family). You can easily connect with psychologists and lifestyle experts within 36 hours and take part in wellbeing sessions.

• A strong focus on teaming and various internal networks where you can join all kinds of social activities. A positive work atmosphere and good collaboration with colleagues contribute to your overall happiness at work.

• All this within an environment where our core values of integrity inclusiveness and respect are central. We thinkitsimportant that you can be yourself and fully develop into the best version of yourself. Curious about all our benefits ClickHere

Ready to shape your future with us About your application process

EY Building a better working world
At EYwerebuilding a better working world by creating long-term value for clients people society and the planetand by helping build trust in the capital markets.

With the power of data AI and advanced technology EY teams help organizations tackle the most pressing issues of today and tomorrow.

From assurance to consulting tax to strategy and transactions our teams deliver across the full spectrum of professional services. Backed by deep industry knowledge a global multidisciplinary network and diverse ecosystem p