Senior Account Executive, Partner Sales

Be the one building AI-powered experiences where they matter most.

At Genesys we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people systems data and AI to help organizations deliver more personalized service improve operational efficiency and build stronger customer relationships.

Help build support and operate technology used by more than 8000 organizations in over 100 countries moving AI from possibility to production in real-world enterprise environments every day.

Location: Amsterdam

Reports to: Head of Central Europe - Partner & Alliances

Type: Full-time Field/Hybrid

Travel: 3050% (partner sites joint customer meetings events)

Own and grow the Genesys business with Value-Added Resellers (VARs) across BeNeLux region. Build multi-level alignment (sales pre-sales delivery executive) between partners and Genesys drive awareness and enablement and deliver YoY growth pipeline and bookings.

Partner strategy & planning: Build a joint business plan per VAR (coverage targets industry plays enablement marketing calendar). Map stakeholders (seller/SE/delivery/executive) and maintain multithreaded relationships.

Awareness & enablement: Run enablement paths: product/AI use cases demos competitive positioning deal registration services packaging. Launch partner playbooks (Genesys Cloud vertical use cases; integrations with AWS Salesforce ServiceNow).

Go-to-market & pipeline generation: Orchestrate co-marketing (events webinars ABM) and co-sell motions (account triads opportunity mapping). Ensure healthy deal registration cadence and pipeline hygiene in Salesforce.

Opportunity execution: Drive stage progression using a consistent methodology (e.g. MEDDICC); remove blockers; coordinate SE/PS/legal. Validate delivery readiness (scoping services models) and handoff to ensure time-to-value.

Governance & performance: Run monthly pipeline reviews and QBRs with top VARs; track KPIs manage MDF; ensure compliance/brand standards.

Pipeline generation vs target (sourced co-sell) coverage & hygiene (primary KPI)

Year-over-year growth in influenced and sourced bookings.

Partner productivity: #enabled sellers/SEs/certifications #registered opportunities win rate time-to-first deal.

Executive alignment: QBR cadence achieved; partner satisfaction (qualitative).

8 years in alliances/partner sales for enterprise SaaS or cloud platforms; CCaaS/CX/AI a plus.

Proven co-sell experience and ecosystem GTM; strong forecasting & deal discipline.

Excellent executive presence and stakeholder management across sellers SEs delivery and C-suite.

Fluent Dutch and fluent English required.

Familiarity with Salesforce CRM MDF administration deal-registration tools; comfort with solution selling.

Enterprise SaaS sales pipeline creation VAR program mechanics.

Value selling & competitive positioning.

Programmatic enablement & co-marketing execution.

Executive communication; negotiation & governance.

Working knowledge of cloud architectures; data/AI governance helpful.

30 days: Partner mapping (top VARs) current pipeline review agree joint targets; publish 23 partner one-pagers.

60 days: Complete first enablement wave; launch 12 joint campaigns; land 5 deal registrations.

90 days: Run first QBRs; show 3 qualified co-sell opportunities per top VAR; submit first bookings.

Working at Genesys

• AI at enterprise scale Build support and operate AI-powered technology used by more than 8000 organizations worldwide. 150new AI features were released in the last fiscal year.
• A flexible-first culture Join a global team of nearly 7000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era Build future-ready skills through mentorship learning programs leadership development and education support.
• Time to recharge and give back Benefits include paid volunteer time August Free Fridays well-being resources and regionally tailored programs for employees and their families.
• Recognized globally Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply heres what you can typically expect:

• Our Talent Acquisition team reviews your application with the hiring team.

• A Talent Acquisition Partner will review your application and if your background is aligned schedule a Zoom interview.

• Next youll meet the hiring manager and other members of the interview team.

• We aim to keep the process focused and respectful of your time with no more than five interviews in most cases.

• After interviews are complete our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location but our team will keep you informed throughout the process.

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About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.