Sales Engineer

About Sentry

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice so teams can spend less time firefighting and more time building.

Trusted by 200000 organizations Sentry is todays application monitoring standard and our team is building its AI-native future.

About the role

Sentrys European Sales Engineering team is an established and growing team expanding to keep pace with rising demand across the region. As a member of the team you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices youre all-in to make the customer wildly successful.

Please note that this is a 12 month fixed-term contract.

In this role you will

Youll partner closely with Sales Customer Success and Product to guide customers from first technical touchpoint through to long-term adoption. Day to day that looks like:

• Bring technical expertise to customer demos trials implementations and tickets

• Develop best practices educational offerings and content around error and performance management open-source or the Sentry product (ex: how-to articles and/or videos on specific functionality of the product)

• Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption

• Work across the organization with marketing engineering customer success support and product teams to represent the customers voice and drive improvements in the product

• Attend conferences on occasion speaking with prospects that visit our booth

Youll love this job if you

• Enjoy talking about technology and interfacing with engineers and engineering leaders

• Appreciate working on a variety of projects with customers from lots of different industries

• Love flexing your creative brain by developing resources and content from scratch (code samples demos sales-consumable collateral/documents etc.)

• Like being in the middle of it all working across the organization to move the product forward

• Love developer tools open-source and/or all things software development life cycle

Qualifications

• 3 years as a Sales Engineer (preferred) Implementation Consultant Support Engineer or Software Developer with experience leading projects presenting solutions and/or working with customers

• Hands-on experience working with programming languages including JavaScript Java Swift/Cocoa Python Ruby PHP etc.

• Understanding of sales processes in a high transaction sales environment

• Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects

• Excellent communication and presentation skills

• Experience with performance monitoring Open Telemetry and code instrumentation desired but not required

• Experience developing mobile apps with native (iOS Android) or multi-platform (React Native Flutter) is a plus

• BS Degree in Engineering (preferably Computer Science/Engineering) is a plus

This is a 12-month fixed-term role designed for impact; high performers may have the opportunity to convert to a permanent position as the team continues to grow.

The base salary range that Sentry reasonably expects to pay for this position is 91000 to 104000 a 80/20 variable. A successful candidates actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including without limitation the candidates work location education work and other relevant experience skills and job-related knowledge. A successful candidate will be eligible to participate in Sentrys employee benefit plans/programs applicable to the candidates position (including incentive compensation equity grants paid time off and group health insurance coverage). See Sentry Benefits for more details about the Companys benefit plans/programs.

Equal Opportunity at Sentry

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs or (b) seek employment with Sentry. We strive to build a diverse team with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone everywhere should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

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Required Experience:

IC