SaaS Platform Engineer

Job Title: SaaS Platform Engineer
Team: SDS (SaaS Delivery Services)
Location: Amsterdam Netherlands (Onsite)
Contract Duration: 6 Months
Start Date: 31 August 2026
Experience Required: 68 Years
Industry: Banking / Financial Services
Employment Type: Contract

We are looking for an experienced SaaS Platform Engineer to join the SaaS Delivery Services (SDS) team within a large-scale regulated banking environment.

The successful candidate will be responsible for the end-to-end management governance integration security and operational excellence of enterprise SaaS platforms. This role focuses on ensuring SaaS solutions are secure compliant resilient cost-effective and aligned with enterprise architecture and regulatory requirements.

The SaaS Platform Engineer will act as a technical and functional owner for strategic SaaS services collaborating with vendors security teams architecture teams risk departments procurement and business stakeholders to deliver reliable enterprise SaaS capabilities.

• Manage the complete lifecycle of enterprise SaaS applications including:
  • SaaS onboarding
  • Implementation
  • Configuration
  • Operational management
  • Upgrades
  • Renewal
  • Retirement
• Ensure SaaS platforms remain secure stable compliant and aligned with enterprise standards.
• Act as the technical owner for assigned SaaS solutions.
• Support platform adoption and continuous improvement initiatives.

• Ensure SaaS platforms comply with:
  • Security policies
  • Risk requirements
  • Privacy regulations
  • Banking compliance standards
  • Enterprise governance frameworks
• Perform risk assessments and coordinate remediation activities.
• Support internal audits regulatory reviews and compliance initiatives.
• Maintain SaaS documentation standards and operational procedures.

• Manage SaaS identity integrations using:
  • Single Sign-On (SSO)
  • SAML
  • OAuth
  • SCIM
• Collaborate with Identity and Access Management teams to ensure secure access management.
• Support user provisioning authentication authorization and access governance.

• Support secure integration of SaaS platforms with enterprise technology environments.
• Work with architecture and platform teams to design scalable SaaS solutions.
• Manage APIs and integrations between SaaS applications and internal platforms.
• Support operational monitoring availability management and performance optimization.
• Identify opportunities for automation of operational and governance processes.

• Act as the primary technical contact for SaaS vendors.
• Manage vendor relationships and coordinate:
  • Product updates
  • Release cycles
  • Service improvements
  • Incident resolution
  • Contract-related activities
• Review vendor roadmaps and assess business impact.

• Monitor SaaS service availability performance and operational risks.
• Manage incidents and support root cause analysis.
• Coordinate SaaS upgrades patches and vendor-driven changes.
• Ensure changes follow enterprise change management processes.
• Support service continuity and disaster recovery requirements.

• Monitor SaaS license consumption and utilization.
• Support license optimization initiatives.
• Improve cost transparency and identify opportunities for efficiency improvements.
• Ensure SaaS investments provide maximum business value.

• Collaborate with:
  • Development Services teams
  • Enterprise Architecture
  • Security teams
  • Risk and Compliance teams
  • Procurement teams
  • Business stakeholders
  • SaaS vendors
• Provide guidance on SaaS onboarding governance and operational best practices.
• Support users and stakeholders in effectively adopting SaaS solutions.

• 68 years of experience in SaaS platform engineering application management or cloud service management.
• Strong understanding of enterprise SaaS lifecycle management.
• Experience managing SaaS platforms within large enterprise environments.
• Experience working in regulated environments preferably banking or financial services.
• Strong knowledge of:
  • Microsoft Azure
  • SaaS governance
  • Cloud service management
  • Identity and Access Management (IAM)
  • SSO integrations
  • API integrations
  • Service management processes
• Experience with:
  • ServiceNow
  • Incident Management
  • Change Management
  • Agile ways of working

• Microsoft Azure
• SaaS Platform Management
• SaaS Lifecycle Management
• Cloud Governance
• Identity & Access Management
• SSO / SAML / OAuth / SCIM
• API integrations
• ServiceNow
• Incident Management
• IT Service Management (ITSM)
• Agile methodology
• Security and compliance practices

• Experience working in banking or financial services environments.
• Knowledge of enterprise security frameworks.
• Experience with SaaS vendor management.
• Knowledge of ITIL practices.
• Experience with automation of operational processes.
• Understanding of resilience disaster recovery and business continuity planning.
• Experience working with cloud-native enterprise platforms.

• Strong analytical and problem-solving skills
• Excellent stakeholder communication
• Vendor management skills
• Security and compliance awareness
• Ability to work independently and collaboratively
• Strong ownership mindset
• Continuous improvement approach
• Ability to operate in complex enterprise environments

Bachelors degree or equivalent experience in:

• Computer Science
• Information Technology
• Cloud Computing
• Software Engineering
• Systems Engineering

Relevant certifications in cloud IT service management or security are advantageous.