Research & Engagement Intern
Job Location:
Amsterdam - Netherlands
Monthly Salary:
Posted on:
Vacancies:
Job Summary
We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in.
To start a career that is out of the ordinary please apply...
Job Details
InternshipResearch & Engagement
Groningen Amsterdam 5-6 months Full-time
About Kantar
Kantar is the worlds leading marketing data and analytics company. We help clients understand people and inspire growth by combining deep human understanding with advanced data analytics and technology. Our insights help some of the worlds biggest brands make better decisions about their brands communications innovation media investments and customer experience.
In the Netherlands Kantar works with leading organizations across retail FMCG telecom energy finance government and many other sectors. Our consultants support clients in building stronger brands and more effective marketing through evidence-based insights.
About THX.
THX. is Kantars mobile app that enables people toparticipatein surveys share their opinions and contribute to research studies in exchange for rewards. Across multiple countries thousands of users engage with the app every day.
The THX. team focuses on creating a smooth and engaging experience throughout the entire user journey from registration and onboarding to survey participation rewards and long-term engagement.
We continuously look for ways to improve the experience for our users by developing engaging content optimising communications gathering feedback and supporting the successful operation of the app across different markets.
As an intern you will become part of an international team working at the intersection of digital products user engagement communication and customer experience.
What Youll Do
During your internship you will gain hands-on experience in audience engagement and digital product operations.
Create and test in-app research and engagement content.
Collaborate with client teams to set uphigh qualityresearch projects.
Support THX. users through email and app store reviews.
Help users with questions related to surveys rewards and the app experience.
Assistwith user communications including email campaigns and engagement initiatives.
HelpmaintainFAQs help articles and user-facing content.
Support translations and content reviews across multiple countries.
Analyse user feedback and helpidentifyopportunities to improve the THX. experience.
This internship offers a unique opportunity to gain practical experience in consumer research customer experience digital communications audience engagement and mobile app operations while contributing to an international product with thousands of users.
Who Were Looking For
We are looking for an enthusiastic and curious student who is interested in digital products communication customer experience and user engagement.
Requirements
Currently enrolled in a Bachelors orMastersprogramme inCommunication Marketing Digital Marketing Psychology Communications Data Analytics or a related field
Strong communicationand writing skills.
Excellent attention to detail.
Interested in mobile apps digital products and customer experience.
Comfortable managing multiple tasks and priorities.
Fluent in English.
Proactive curious and eager to learn.
Nice to Have
Affinity with customer experience community management or digital marketing.
Familiarity with tools such as Zendeskandsurvey and data collection platforms.
Knowledge ofanyadditionallanguages such as Dutch German French Spanish Italian Japanese or Korean.
What We Offer
A challenging and impactful internship within a leading global insights company.
Hands-on experience working on an international consumer-facing mobile app.
Exposure to audience engagement customer experience and digital product operations.
Coaching and mentorship from experienced colleagues.
A collaborative ambitious and friendly team environment.
Office in Amsterdamor Groningenwith flexible working options.
An internship allowance.
Interested
Are you interested in digital products customer experience and user engagement Do you want to gain practical experience working on an international app used by thousands of people across multiple countries
Wedlove to hear from you.
Location
Amsterdam AmsteldijkNetherlandsKantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in. Apply for a career thats out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.
We want to create a more diverse community to expand our talent pool be locally representative drive diversity of thinking and better commercial outcomes.
Kantar is the worlds leading data insights and consulting company. We understand more about how people think feel shop share vote and view than anyone else. Combining our expertise in human understanding with advanced technologies Kantars 30000 people help the worlds leading organisations succeed and grow.
Required Experience:
Intern
