Product Manager Service

You will take ownership of the service portfolio strategy and lifecycle management for the FDV business unit.

Key Responsibilities

• Installed Base Analytics & Business Insights: Analyze installed base data to identify trends opportunities and gaps that support portfolio decisions service strategies targeted campaigns and product development.
• Service Strategy Facilitation: Facilitate and support the service strategy process for the FDV business unit ensuring alignment between market needs installed base opportunities business goals and functional roadmaps.
• Portfolio Ownership & Lifecycle Management: Own the service portfolio from concept to launch to retirement including value proposition definition business case development lifecycle planning performance monitoring and rationalization.
• Service Product Solution & Campaign Launches: Lead the development and launch of new service products solutions and commercial campaigns ensuring successful go-to-market execution in collaboration with sales service and marketing teams.
• Voice of Customer: Gather and translate customer needs pain points and feedback obtained through direct customer interactions into actionable portfolio improvements innovation priorities and service concepts.
• R&D Roadmap Input: Define and prioritize service-related development needs and translate them into clear requirements for the R&D roadmap ensuring future offerings support customer needs and strategic priorities.
• Market Intelligence & Competitive Insights: Monitor market developments customer trends industry dynamics and competitor activities and use these insights as input for portfolio management and strategic decision-making.
• Cross-Functional Collaboration: Work closely with after-sales sales technical support field service R&D and marketing to ensure alignment on service portfolio priorities launches communication and execution.
• Marketing & Commercial Enablement: Collaborate with marketing on events campaigns communication materials and value messaging to support portfolio visibility customer engagement and sales effectiveness.
• Portfolio Performance Management: Track portfolio performance adoption profitability and customer impact using data-driven insights to optimize offerings and improve commercial success.

Qualifications :

• Bachelors degree in Mechanical Engineering Industrial Engineering Business Administration or related field.
• 5 years of experience in product management service portfolio management aftermarket management or a related commercial/technical role in industrial equipment or packaging machinery.
• Strong understanding of service business models installed base management and lifecycle management.
• Experience translating customer needs and market insights into successful products solutions or services.
• Strong analytical skills with the ability to use installed base and market data to drive decisions and identify growth opportunities.
• Experience in cross-functional collaboration with service sales R&D and marketing teams.
• Ability to manage multiple initiatives and stakeholders in an international environment.
• Strong communication and presentation skills in English; German is a plus.
• Willingness to travel for customer visits market analysis and internal collaboration.

Additional Information :

• Flexible working hours a fitness subscription a bicycle plan and a profit-sharing scheme.
• A great collegial work atmosphere with enthusiastic and professional colleagues.
• A substantial amount of responsibility and autonomy in your role.
• A wonderful on-site canteen in Weert located in a recently renovated building.

Remote Work :

No

Employment Type :

Full-time