Process Development Manager — Quality Framework and Performance Dashboards for NATO with security clearance

Large organisations are held together by their processes and by whether anyone cansee how those processes are performing. A multinational defence organisation is looking for theperson who designs both: the process itself and the dashboard that makes its performancevisible.

What you would be doing

• Building and maintaining the dashboards that show how processes are performing across theorganisation.
• Sitting with process owners and helping them design the process properly in the firstplace.
• Creating maintaining and managing the document templates everyone else works in.
• Running content management for the SharePoint sites the quality office owns.
• Measuring and reporting the organisations quality metrics and key performanceindicators.

What you would bring

• Real experience of designing and optimising processes not only documenting them.
• Process measurement and monitoring defining critical success factors and key performanceindicators then keeping them honest.
• Enough coding to automate your own work: Python React or similar.
• SharePoint at design-privilege level creating lists setting up libraries definingattributes maintaining site pages and content.
• Administration and customisation of SharePoint 2013 and 2019.
• Working knowledge of quality tools.
• Strong Microsoft Office hands: Word template management reformatting macros and styles;Excel pivot tables charts and data work; PowerPoint templates; Visio.
• Nice to have: workflow automation such as SharePoint Designer custom site pages layouts andthird-party form designers quality assurance and quality control practice VBA and Access.

Extensions are offered where the work goes well. Applications are reviewed as theyarrive.