People Operations Associate (Netherlands)

Caseware

Job Location:

Apeldoorn - Netherlands

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Caseware is one of Canadas original Fintech companies having led the global audit and accounting software industry for over 30 years with more than 500000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

As part of Casewares global People Operations team thePeople Operations Associateplays a vital role in delivering a consistent and high-quality employee experience across our employee population. This is an exciting opportunity to support teams across multiple countries and grow your experience as an HR professional within a global fast-paced technology company.

You will work closely with the Sr. HRBP for Europe to ensure our people operations are running smoothly across the region from onboarding and offboarding to HRIS data management employee lifecycle support and leave administration. You are someone who takes pride in accuracy works well across cultures and is comfortable operating in a distributed global team.

This is a full-time 12 Months contract.

Location:This is a hybrid role based in Apeldoorn. The successful candidate will be expected to travel to regional offices across Europe throughout the year.

Regional Coverage:Netherlands Germany Romania Denmark with scope to expand to meet business needs

Reporting:Direct reporting line to the Sr. HRBPin the region. Functional accountability to the Director People Operations for global People Operations standards and practices.

What you will do:

HRIS Data & Operations

Own the accuracy and integrity of all European employee data in BambooHR driving a zero-discrepancy standard across all supported jurisdictions

Execute timely system updates for all employment and leave changes ensuring consistency across payroll integrations and internal platforms

Administer all leave types across the European sick parental and statutoryensuring entitlements and balances in BambooHR accurately reflect country-specific requirements for Denmark Germany Netherlands and Romania

Coordinate with payroll on leave impacts to guarantee accurate timely pay processing and manage sick leave documentation and Finance reporting with full transparency and data confidentiality

Lead regular data audits proactively identifying and resolving discrepancies before they impact reporting or compliance

Partner with the Senior HR Data Analyst to deliver regional workforce insights that inform leadership decision-making

Continuously identify opportunities to streamline people operations workflows through automation AI-enabled solutions and process improvement applying critical thinking to validate and refine outputs

Employee Lifecycle & Support

Own end-to-end employee lifecycle processes acrossDenmark Germany Netherlands and Romania:from offer letters employment contracts and onboarding through to offboarding exit documentation and system deactivation

Ensure BambooHR profiles are accurate and complete from day one with all employment changes policy sign-offs and lifecycle events reflected in real time

Partner with payroll on compensation and benefit details for new hires ensuring zero discrepancies at point of entry

Coordinate IT and system access setup equipment deployment and welcome packages that set a high standard for the new hire experience

Act as the first point of contact for employee and manager queries across all four regions covering employment verifications leave and policy questions escalating complex matters to the Sr. HRBP

Ensure compliance with local labour laws and Caseware policies through accurate timely documentation and system updates

Maintain digital employee files to global privacy and audit standards with a proactive approach to data hygiene

Regional Support& Collaboration

Serve as the primary people operations partner for employees and managers acrossDenmark Germany Netherlands and Romania ensuring a consistent and high-quality HR experience

Drive high participation in performance review cycles in partnership with the regional HRBP proactively removing blockers and tracking progress

Conduct structured 30/60/90-day check-ins with new hires translating insights into actionable recommendations for the HRBP team

Manage exit interviews and engagement surveys analysing regional data to surface trends and improvement opportunities

Support the rollout of engagement initiatives and company-wide programmes across European locations

Travel to regional offices throughout the year to provide on-the-ground support and maintain a visible team presence

Support the Sr. HRBP in preparing regional people data and operational updates for leadership reviews and align regional practices with global standards in close collaboration with the wider People Operations team

Provide recruitment coordination support - including interview scheduling and administrative assistance during high-volume hiring periods - in partnership with the Talent Acquisition team

What you will bring:

2 years of experience in HR operations People Ops or a related HR role preferably in a tech SaaS or professional services environment

Hands-on experience with HRIS platforms (BambooHR preferred) and comfort with manual data management and system updates

Experience with leave administration and absence management processes

Familiarity with employment practices and labour law in at least one European market; knowledge of Dutch German or Romanian frameworks is an advantage

Experience working within or alongside a multinational or multi-country HR environment is an asset

High attention to detail and a strong commitment to data accuracy and confidentiality

Excellent written and verbal communication skills; able to build trust with employees and managers across multiple countries

Strong organisational skills with the ability to manage multiple priorities across geographies simultaneously

Degree or vocational training in Human Resources Business Administration or a related field

Fluency in English is required; Dutch or German language skills are a strong asset

Willingness and ability to travel within Europe throughout the year

Comfort with Excel and Microsoft reporting tools

Familiarity with applicant tracking systems (ATS) and other HR software tools is advantageous

An AI-first mindset with a curiosity for emerging tools and a willingness to experiment with AI to improve day-to-day HR workflows and decision-making

HR certification in progress (e.g. PHRi CIPD or equivalent) is an asset

Whats in it for you:

Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting constantly pushing the boundaries to create impactful software solutions.

We are committed to a collaborative culture where your ideas are valued and knowledge sharing is encouraged within a supportive inclusive team.

Work-life balance is important to us. We offer flexible work options remote opportunities and generous time-off policies to ensure a healthy work-life balance.

We offer competitive compensation including a competitive salary and comprehensive benefits such as health insurance and retirement plans.

We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.

Recognition and rewards matter to us. We celebrate hard work through recognition programs performance bonuses and opportunities for career growth.

We embrace global opportunities. Work on international projects and collaborate with a diverse global team.

About Caseware:

Casewares cutting-edge software products are meticulously designed for accounting firms corporations and teams are continually collaborating innovating and building upon our existing suite of products. With a customer-focused mindset we are building technology that is shaping what the future of audits financial reporting and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020 Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Casewares core values is Many Voices One Team and with that in mind were dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process please e-mail our People Operations team at emailprotected.

AI Usage:

The recruitment process may use AI assisted tools but not for candidate screening or assessment. All final hiring decisions are made by humans to ensure fairness transparency and oversight.

Background Check:

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residingin the Netherlands and Germany are excluded from undergoing background checks via

Security and Fraud:

Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @ and our open positions are always listed on reputable job boards and on our website We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer proceed with extreme caution.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience: