Operational Site Lead
Job Location:
Nijmegen - Netherlands
Monthly Salary:
Posted on:
Vacancies:
Job Summary
The Opportunity:
Operational Site Lead
Location: Nijmegen Netherlands
Contract: Full-time Initial 1-year contract with the possibility of conversion to a permanent position
About the Role
We are seeking a proactive customer-focused Site Services Lead to oversee the delivery of onsite services at our clients facility in Nijmegen. Acting as the primary point of contact between the client and VWR Services you will be responsible for leading day-to-day operations managing service performance and ensuring the successful delivery of onsite support services.
This is a hands-on leadership role where you will not only manage the overall onsite services program but also actively support operational activities when required. The successful candidate will play a key role in driving continuous improvement maintaining service excellence and building strong relationships with stakeholders across the site.
Key Responsibilities
- Serve as the primary liaison between the client and VWR Services.
- Lead and coordinate daily onsite service delivery activities.
- Manage overall program performance through operational reviews KPI tracking and performance reporting.
- Develop monitor and drive key performance indicators to support service excellence.
- Coordinate staffing recruitment training associate development and resource planning.
- Drive continuous improvement initiatives and support the implementation of new services and scope expansions.
- Ensure effective workload prioritisation coordination and execution of daily operational activities.
- Provide operational support and team coverage during periods of absence holidays or increased workload.
- Support Production Quality Control and Facilities teams as required to ensure uninterrupted service delivery.
- Collaborate effectively with internal teams suppliers and stakeholders in a matrix environment.
- Ensure adherence to safety quality and compliance standards across all service activities.
Qualifications
- Bachelors degree in a scientific discipline or equivalent relevant industry experience.
- Proven people management experience including recruitment performance management coaching and employee development.
- Experience creating safety and operational documentation including work instructions risk assessments and COSHH documentation.
Knowledge & Experience
- Knowledge of GLP GxP regulations and audit requirements.
- Experience with inventory and stock management systems and methodologies such as Kanban.
- Strong data capture analysis and reporting skills with advanced proficiency in Microsoft Excel and other business systems.
- Experience working within laboratory scientific pharmaceutical biotechnology or regulated environments is preferred.
Skills & Competencies
- Excellent communication and stakeholder management skills with the ability to build strong customer relationships.
- Strong project management capabilities and the ability to manage multiple priorities in a fast-paced environment.
- Exceptional planning organisational analytical and networking skills.
- Proven customer service mindset with a collaborative and solution-oriented approach.
- Ability to partner effectively with internal teams suppliers and customers to deliver results.
- Strong problem-solving skills and confidence in making sound decisions under pressure and with limited information.
- Self-motivated energetic dependable and highly detail-oriented.
- Strong team player with a commitment to supporting colleagues and achieving shared objectives.
- Flexible and adaptable with the willingness to adjust working hours when necessary to meet customer and operational requirements.
What We Offer
- Opportunity to lead a critical onsite services program within a dynamic scientific environment.
- Exposure to a broad range of operational quality and facility support activities.
- A collaborative and supportive team culture.
- Professional development and leadership opportunities.
- A full-time position with an initial 1-year contract and the potential for permanent employment based on performance and business needs.
Ready to make an impact Apply today and join a team dedicated to delivering exceptional onsite services and operational excellence.
#LI-Onsite
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor
Dare to go further in your career. Join our global team of 14000 associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected Veteran status or any other characteristic protected by federal state/province or local law.
If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor or by failing to comply with the Avantor recruitment process you forfeit any fee on the submitted candidates regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
Required Experience:
Manager
