Office Manager

In a nutshell

As the Office Manager for our Picnic HQ in Amsterdam you are the strategic brain and operational heart of our working environment. With 650 employees and a dedicated 22-FTE in-house office team you will be responsible for our entire office and hospitality operations.

We are looking for an entrepreneurial hotelier: You take full ownership of the daily operations (Office management & reception kitchen bar & barista cleaning & maintenance) while simultaneously developing the long-term facility strategy. You will calculate business cases optimize processes set strict boundaries to reshape office culture and lead your diverse team toward operational excellence.

Tricks of the Trade

• Strategy & Process standardization: Take ownership of the facility strategy. Investigate and calculate future operational models (e.g. premium in-house vs. outsourced) write strategic proposals including ROI and implement data-driven solutions to fix bottlenecks (like barista queues).

• Daily operations & Team leadership: Manage coach and motivate our diverse 22-FTE in-house team consisting of receptionists chefs baristas cleaners and handymen. You optimize scheduling to ensure high productivity and minimal overtime.

• Culture & Quality governance: You are the agent for our office culture. You implement a high hospitality high responsibility mindset where employees take ownership of keeping their workspace and kitchen clean while you maintain top-tier quality across daily lunches events and office hygiene.

• Financial & Supplier management: Take full P&L ownership for F&B cleaning and office events. Steer on cost-per-FTE waste reduction and act as the tough negotiator for external facility suppliers and service partners.

About you

• A Bachelors degree (HBO/WO) in Hotel Management Facility Management or equivalent experience.

• 5 years of leadership experience in a dynamic high-volume hospitality environment (e.g. Hotel Operations Manager F&B Manager or Boutique Hostel GM).

• Fluent in English & Dutch; Spanish is a plus

• Bias for action: you proactively find bottlenecks and act on it

• High-energy hands-on and a strong can-do mentality

• Strong communicator: from Kitchen floor to leadership

• Fixer mindset: you own problems through to implementation

Picnic Perks

Fresh Lunch coffee and snacks

Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.

Health insurance discount & bike plan

We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore through our partnership with Lease a Bike you can rent-to-own a new (e)bike at a discounted rate

Learning & development

Youll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses Academy training and more. Interested in improving your mental wellbeing Through OpenUp you get free access to trained psychologists and many courses.

All the rest

At Picnic you get 25 holidays we cover your travel expenses and offer a pension plan. And your phone and laptop are on us as well.