Night Receptionist Night Auditor (32 hours, 4 fixed nights per week)
Amsterdam - Netherlands
Job Summary
What you will be doing
At night you are the hotel. With sometimes 300 to 400 sleeping guests in the building you are their eyes and ears. That is a real responsibility and it is exactly what makes the job worth doing.
A shift looks roughly like this:
- 23:00 You take over from the evening shift and run through everything that happened during the day
- Through the night You welcome late arrivals check them in answer guest questions and solve the unexpected on the spot
- Night audit You process the days administration and revenue and prepare the reports for the morning team
- Safety rounds You walk at least two rounds in and around the building and keep the overview
- Light cleaning You keep the bar lobby and public areas looking the way they should
- From around 05:00 You set up breakfast so early guests can start their day properly
- 07:00 You hand over to the morning team
So a bit of everything: administration hospitality and hands on work.
Working hours
- 4 night shifts per week from 23:00 to 07:00. That is a fixed 32 hour contract
- Fixed roster published well in advance so you can actually plan your life around it
- Four nights on three days off in a row
- Want to pick up the occasional evening shift (15:00 to 23:00) on top Happy to talk about it
Qualifications :
Who we are looking for
- You stay calm and think in solutions also when the night gets busy or tense
- You like working independently and you take responsibility
- You speak good (preferably) Dutch and English
- You are 18 or older
- Some training or first experience in hospitality is a plus but not a must
Nice to have not a dealbreaker: experience with Opera or Opera Cloud or with another PMS and experience behind a reception desk. If you do not have it yet we will teach you.
Additional Information :
What we offer
- Base salary: 2283 gross per month for 32 hours (based on 2711 gross for a 38 hour full time contract)
- A 15% night allowance on top of that around 342 gross per month so roughly 2625 gross in total every month
- 8% holiday pay calculated over your base salary
- That night allowance of 15% is well above the 10% standard in the collective agreement
- Pension scheme
- A fixed roster you can count on
- Travel allowance based on the distance between your home and the hotel according to a fixed scale
- 21 holiday days (25 on a full time basis)
- Discounts on stays food and drinks at Accor hotels worldwide from Raffles to ibis Budget
- We pay for your BHV / first aid certification
- Personal development and real opportunities to grow within an international hotel group
- Regular team parties and activities and yes our night team is always invited
- A 9 month contract to start with with every intention to extend it if things click on both sides
Interested
Tell us in your motivation why the night appeals to you. We are honestly curious about that.
Send your CV and a short motivation through the apply button and we will arrange a coffee soon.
Questions first Just call Cherise de Windt on 31 (0). Night owls welcome we do not mind the hour.
Remote Work :
No
Employment Type :
Part-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more