Night Receptionist Front Office
Job Location:
Amsterdam - Netherlands
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
As the face of the hotel during the night you will be the first and last point of contact for our guests. You provide warm professional and personal service whether you are checking guests in or out offering insider tips about Amsterdam or assisting with special requests. You will also play a key role in informing guests about our ALL Accor Live Limitless loyalty program and have the skills to turn any issue into a positive experience.
At Mercure we give you the freedom to be yourself because when you are at your best so is the service you deliver. Oh and dont worry you wont be working alone: during your shift you will always have a colleague by your side for support and teamwork.
Qualifications :
Who are we looking for
In this role you have a proactive attitude and you are always looking for ways to improve our services. You are available for 3 days per week very flexible and you are willing to work in a dynamic environment during the night from 11.00 pm to 7.00 am. Besides you have:
- You have excellent communication skills both spoken and written;
- You are fluent in English and if you also speak Dutch thats a big plus!;
- Previous experience at a hotel front desk;
- Familiarity with Opera Cloud is a bonus. Not required but it would definitely put a smile on our faces!
Additional Information :
Whats in it for you
- A gross monthly salary above the Hospitality CLA 2.71154 (based on full-time employment);
- A night surcharge of 15% on top of your salary;
- 25 holidays based on full-time employment;
- Refer-a-friend bonus of 250;
- Discounts on stays and Food & Beverage in all Accor hotels worldwide;
- Enjoy sports You can use the hotel fitness free of charge;
- Free use of our parking facilities and a travel allowance from 5 km;
- After your probation period you are invited for a guest experience where you stay one night at Mercure Amsterdam City with a 1. This includes breakfast dinner and drinks in our bar.
Are you interested or need more information
Do you want to join our team Send your CV and motivation to Demi Moll via . For further questions feel free to reach out to us via.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
