NextGen Academy Intern Field Support

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.

We are looking for a technically curious intern to join the Endoscopy Operating Unit field team in the this role you will support hospitals and healthcare professionals in the use of endoscopy technologies while learning from experienced field team members.

During the internship you will gain hands-on experience with clinical software medical device setup basic troubleshooting and customer support in hospital environments. You will also learn how to collaborate with healthcare professionals and hospital IT teams while developing technical communication and problem-solving skills within a regulated healthcare environment.

Internship details:

• Start date: October 2026
• Duration: 6 months
• Working hours: 40 hours per week
• Work model: approximately 70% field-based activities including customer visits across the Netherlands and 30% home-based or office-based work. The intern will have opportunities to accompany experienced field team members on customer visits as part of their learning and development.
• Location: preferably in the Amsterdam Maastricht or Heerlen area although candidates from other locations within the Netherlands are encouraged to apply

Responsibilities may include the following and other duties may be assigned:

• Support the Endoscopy field team with technical activities in hospitals and clinical environments
• Assist the Endoscopy field team in working with healthcare professionals including technicians nurses and doctors during system use and implementation.
• Assist with clinical software setup configuration and basic troubleshooting
• Work with hospital IT teams on connectivity LAN setup and related technical requirements
• Document customer interactions technical issues actions taken and follow-up steps accurately
• Build hands-on experience in customer communication and field support within a regulated healthcare environment

Required Knowledge and Skills:

• Currently in the studies with graduation in
• Degree in Engineering Biomechanics Electronics Mechatronics Biomedical Engineering or similar
• Based in the Netherlands preferably but not mandatory in the Amsterdam Maastricht or Heerlen area
• Fluency in English
• Good knowledge of Windows operating systems
• Willingness to travel within the Netherlands. Travel may include accompanying experienced field team members on customer visits as part of the internship experience.

Would be a plus:

• Conversational Dutch
• Basic understanding of LAN configuration and IT collaboration
• Interest in procedure-based environments and medical technologies used in endoscopy
• Strong problem-solving mindset and interest in medical technology and digital innovation

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

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