Manager on Duty Trainee
Amsterdam - Netherlands
Job Summary
Set next to the picturesque Vondelpark in the heart of the city the 396-room Amsterdam Marriott is celebrated for its proximity to significant landmarks such as the Rijksmuseum and Van Gogh Museum exclusive shopping vibrant nightlife and high-end restaurants. Opened in 1975 as the first Marriott in Europe the hotel blends a prime location with contemporary interiors offering an ideal address for exploring Amsterdam. The hotel also features 11 flexible meeting and event spaces with natural daylight including our Grand Ballroom and studios.
Guests can enjoy premium dining at Midtown Grill one of Amsterdams top steak restaurants as well as Bar TWLV our cosmopolitan bar offering globally inspired dishes creative cocktails and a day-to-night atmosphere
What youll do
- Serve as the first point of contact for guests ensuring a warm welcome and delivering exceptional service throughout their stay.
- Support the daily operations of the Front Office and act as a key contact for guests associates and other departments.
- Assist in handling guest requests inquiries and complaints ensuring issues are resolved efficiently and professionally.
- Monitor service standards and contribute to maintaining Marriott brand standards throughout the hotel.
- Contribute to guest satisfaction initiatives departmental projects and internal communication efforts aimed at enhancing the overall guest and associate experience.
What were looking for
A friendly and professional team member who likes to go the extra mile. You are service-minded proactive and innovative colleague!
- You are currently pursuing a relevant Bachelors degree preferably in Hospitality
- You have strong organizational skills and can perform well under pressure.
- You are ambitious flexible and bring a positive attitude to your work every day.
- You speak fluent English and/or Dutch; additional languages are a plus.
- You hold a valid work permit or documentation that allows you to work in the Netherlands.
Perks you deserve
Well support you in and out of the workplace by offering:
- Monthly internship allowance of 750
- Special discounted rates for 10.000 Marriott hotels worldwide for you your family and friends;
- You can make use of our gym for free. To get a good work out before or after your shift.
- A travel allowance of 023 per kilometer with a maximum of 200 per month.
- Access to our Marriott Benefits at Work Platform;
- Discounts at top restaurants in Amsterdam through our partnership with Luxury Hotels of Amsterdam.
- Possibility for an attractive referral bonus program
- A Sprit to Serve get rewarded for bringing excellent service through positive reviews;
- Supportive and approachable managementthat values your growth
- Marriotts TakeCare program promoting your well-being with fun and healthy activities
- Plenty of social events including Friday Get Togethers Associate Appreciation Week our annual Staff Party and team outings
- Learning & development opportunitiesto help you grow professionally
- Recognition programsthat celebrate contributions and achievements
#LI-IP1
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more