Manager Crisis Response
Job Location:
Zaandam - Netherlands
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Manager Crisis Response
Play a key role in leading enterprise-wide crisis response and protecting business continuity at scale.
As Manager Crisis Response you drive structure alignment and decision-making in high-impact situations across a global organization.
About Ahold Delhaize
Were Ahold Delhaize one of the worlds largest food retail groups. Together with our seventeen strong local retail brands in Europe the United States and Indonesia we share a passion for delivering great food value and innovations. By bringing ideas to the table and acting on them you help create a healthier tomorrow. Together we make better choices accessible for millions of people every day.
Your new team
As Manager Crisis Response you will join our Legal & Public Affairs / Asset Protection ecosystem working in a highly collaborative cross-functional environment. You will partner closely with teams across Legal Communications Sustainability Security Operations and senior leadership to ensure a coordinated and effective response to crises.
Key focus areas of your role
Lead and orchestrate crisis response across the organization
You will act as the backbone of the Crisis Taskforce ensuring structured coordination governance and execution during crises such as geopolitical events cyber incidents natural disasters and activism-related challenges.
Drive governance decision-making and alignment
You will establish clear operating models decision rights and escalation paths enabling fast informed decisions and alignment across regions and functions.
Strengthen crisis readiness and resilience
You will continuously improve crisis frameworks playbooks and processes integrating lessons learned and external insights to enhance organizational preparedness.
Provide senior-level insight and communication
You will translate complex multi-source information into clear actionable briefings for executives and stakeholders supporting timely and effective decision-making.
What youll be working on
- Orchestrating Crisis Taskforce activities and ensuring effective execution
- Managing crisis governance frameworks escalation processes and decision rights
- Coordinating cross-functional and cross-regional crisis response efforts
- Leading structured communication and reporting (e.g. SITREPs leadership briefings)
- Driving continuous improvement through lessons learned and benchmarking
- Monitoring emerging risks (e.g. NGOs regulatory geopolitical developments)
- Maintaining crisis tools knowledge systems and information discipline
What is in it for you
Aside from what we ask of you in this role we also have a great deal to offer you: plenty of growth opportunities and various cross-brand career options; flexible working hours; a hybrid working model (we ask you to spend at least 60% of your working time at the office); and the chance to drive meaningful change on a global scale. You can look forward to a good work-life balance and the chance to work in an inclusive environment that wholeheartedly encourages growth and welcomes you just the way you are.
Plus:
- A gross annual salary from 96000 to 108000
- Attractive bonuses
- A first-rate pension plan
- 20 vacation days and the option to buy an additional 125 days from your personal flex budget
- Travel expenses or an NS travel card
- A laptop and smartphone
The ingredients you bring
- Minimum 10 years of experience in crisis management strategy PMO or cross-functional leadership in an international environment
- Strong knowledge of crisis frameworks (e.g. ISO 22301 NIMS/ICS)
- Proven ability to influence senior stakeholders without formal authority
- Strong analytical organizational and communication skills
- Fluent in English
You are also: structured resilient under pressure proactive and highly collaborative with the ability to turn complexity into clarity.
Apply now!
Are you keen to join the Crisis response team Even if you dont tick all the boxes but you still believe you have the personality and skills that make you a suitable candidate we strongly encourage you to reach out to us. Apply now via the button on this page or feel free to contact Damjan Bugarski Talent Acquisition Specialist via if you have any questions.
At Ahold Delhaize and our local brands we broadly define diversity as being inclusive of thoughts and skills generational differences LGBTQ gender race and ethnicity disabilities nationalities and more and we accept all people for who they are.
Required Experience:
Manager
