Key Account Manager – (eCommerce) Benelux

About Us

SharkNinjais a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeoples lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than4100associates the companys products are sold at key retailers online and offline and through distributors around the world.

AI at SharkNinja

At SharkNinja were building an AI-native culture. Were not waiting for the future; were creating it. Our people are expected to experiment boldly adopt new tools and continuously raise whats possible to create meaningful impact for our consumers. If you believe the best way to do your job hasnt been invented yet youll fit right in.

As a Key Account Manager (eCommerce) Benelux you will play a critical role in accelerating our growth across the Benelux region with a sharp focus on winning and scaling with key (r)etail partners. Thisrole owns the commercial success of key Dutch and Belgian (eCommerce) partners including Coolblue. You will lead both the strategic direction and day-to-day execution of your accounts applying a rarely satisfied mindset to continuously raise the bar on performance. Success in this role requires strong commercial ownership data-driven decision making and the ability to move with impatience for action in a fast-paced consumer-obsessed environment.

Responsibilities

• Take full ownership of key Benelux (eCommerce) accounts including Coolblue and other priority retail partners acting as the commercial lead for your portfolio.
• Develop and execute high-impact sales strategies that exceed sales margin and profitability targets across assigned accounts and product categories.
• Optimize digital shelf performance by managing product listings content assortment and availability leveraging platform-specific tools to maximize visibility and conversion.
• Plan and coordinate online commercial activities including Retail Media and off-platform activation to drive traffic conversion and return on investment.
• Own demand forecasting for assigned accounts and manage promotional investment to ensure alignment with sales targets and profitability KPIs.
• Lead commercial negotiations with retail partners securing mutually beneficial agreements that support sustainable long-term growth.
• Closely monitor market trends competitor pricing promotional activity and sales performance to identify risks and unlock new growth opportunities within the Benelux eCommerce landscape.
• Collaborate cross-functionally with Sales Marketing Supply Chain Finance and eCommerce teams communicating for impact to ensure flawless execution.
• Continuously challenge assumptions embrace progress over perfection and adapt quickly to changing market conditions to keep SharkNinja ahead of the competition.

Skills Required

Fluent in English and Dutch.

• Proven experience managing major Benelux (eCommerce) or accounts with strong knowledge of our key partner Coolblue.
• Strong commercial and negotiation skills with the ability to translate complex data into clear actionable sales strategies.
• Advanced proficiency in Excel and PowerPoint with confidence presenting performance insights and recommendations to diverse stakeholders.
• Highly analytical mindset combined with a strong bias for action and the ability to pivot quickly in a dynamic fast-paced environment.
• Excellent interpersonal and relationship-building skills with the ability to win as a team across internal functions and external partners.
• Strong attention to detail time management and the ability to manage multiple priorities simultaneously.