Junior IT Support Specialist

Were looking for a Junior IT Support Specialist to join our IT team in Almere. Youll work on-site directly alongside our IT Director helping to keep the day-to-day IT support and hardware running smoothly for around 150 users with approximately 40 people working on-site in Almere each day.

This is genuinely a role where you can learn and grow. We care less about diplomas and more about your interest in IT your motivation and what youve already explored or built yourself. Maybe youve studied IT built your own PCs set up a home server or youre simply the person friends and family call when they have a technical problem. Were also open to candidates looking to take their first steps into IT through a BBL apprenticeship.

Youll start with the fundamentals and gradually take on more responsibility. Once youve mastered the day-to-day basics well train you further in modern workplace management including Microsoft 365 Intune and Entra ID.

• Prepare and install new computers including unboxing enrollment configuration and handover to users.

• Carry out basic maintenance on desktops laptops and peripherals.

• Support and maintain printers including paper and toner issues jams drivers and replacements.

• Install and connect monitors docking stations and other workplace equipment.

• Reboot replace move and reinstall equipment around the office.

• Help colleagues with first-line IT questions and escalate more complex issues when needed.

• Carry out small clearly defined projects under guidance such as desk moves or hardware rollouts.

• Keep track of hardware inventory and make sure the IT storage area and workbench remain tidy and organised.

• A genuine interest in IT and the motivation to keep developing your skills. To us this matters more than whats written on your diploma.

• Practical IT experience in any form. This could include your own home lab self-built PCs helping friends and family with technical problems scripting modding or other personal IT projects.

• The ability to work independently while being comfortable asking questions when you dont know something.

• A practical mindset: youd rather get hands-on and solve a problem than spend too much time talking about it.

• Reliability and attention to detail: you finish what you start and dont cut corners.

• Good communication skills in both Dutch and English. This is required because our working environment is bilingual. Additional languages are welcome but not essential.

• Youre comfortable lifting and moving equipment and working at different desks throughout the building.

• A completed or ongoing IT qualification such as MBO ICT or similar is welcome but explicitly not required. Were much more interested in your motivation curiosity and the practical experience youve gained yourself.

• A paid position with real responsibility from day one; this isnt an internship where youll just be fetching coffee.

• The possibility of a BBL apprenticeship or work-study programme if youre still in education.

• Personal hands-on training from an experienced IT Director.

• A clear development path from hardware and first-line support towards modern workplace management including Intune Entra ID and Microsoft Defender.

• A varied working week where no two days are the same.

• A salary of gross per month based on 40 hours and excluding 8% holiday allowance. Your salary will depend on your knowledge and experience with room to grow as your responsibilities increase.

• For BBL candidates: a salary based on your age and year of study above the statutory BBL minimum with a salary increase after each successfully completed academic year. All training costs are covered.

• A very attractive quarterly bonus scheme with a Q4 bonus linked to performance and growth over the previous year.

Click the Apply button and tell us why IT interests you and what youve already done with computers and technology whether professionally during your studies or simply at home.

We have one honest request: please write your motivation yourself and dont use AI-generated text. We actively use and embrace AI in our own daily work but for your application we want to hear from you personally about what youre looking for what motivates you and what you can bring to the role.

A few sentences that may not be perfect but are genuinely yours tell us much more than a polished AI-generated paragraph.