Junior Implementation Consultant

Note : We are not providing work permit or sponsorship for this role at the moment.

Financial institutions depend on accurate and well-governed market data to operate effectively. Many struggle with fragmented systems rising vendor costs and increasing regulatory pressure. BIQH Financial Data Services helps them regain control.

We are looking for a Junior Service Delivery Manager (Graduate) who is eager to start their career in fintech and client delivery. You will be part of the business team at BIQH and for our existing customers be one of the faces of our company. You will support customers during the implementation of our Market Data Platform and work closely with experienced Service Delivery Managers and the development team.

In this role you will learn how to work with clients understand their needs and translate those into practical solutions. This is a unique opportunity to gain hands-on experience in both technology and customer delivery within a fast-growing fintech scale-up.

This role is ideal for someone who is curious structured proactive and motivated to grow in a client-facing tech-driven environment.

What you will be responsible for

Supporting the successful implementation of the BIQH Market Data Platform for clients
Assisting in gathering documenting and translating customer business requirements into practical solutions
Helping guide customers through onboarding and implementation activities
Supporting product demonstrations and presales activities together with Business Development Managers
Acting as a first point of contact for customer questions during implementation and delivery
Tracking implementation progress and supporting reporting throughout delivery projects
Working in a role that combines approximately 60% technical activities and 40% customer-facing responsibilities
Gaining hands-on experience with APIs and databases
Contributing to internal processes documentation and company professionalization initiatives
Learning about and supporting compliance activities related to standards such as ITIL ISO27001 SOC2 and DORA

What you bring

Recently completed a Bachelors or Masters degree (e.g. IT Computer Science Business Information Management Finance or a related field)
Strong interest in fintech SaaS or data-driven environments
Practical exposure to APIs databases or software systems through internships university projects coursework or personal projects is preferred
Hands-on mentality and eagerness to learn by doing
Strong analytical and problem-solving skills
Structured detail-oriented and proactive mindset
Excellent written and verbal communication skills in English
Comfortable working with different stakeholders and learning on the job
Experience within the market data industry is a plus but not required
Familiarity with ITIL DORA ISO27001 and/or SOC2 is a plus but not required

Growth

You join BIQH at an early stage of your career where learning and development are key. You will quickly gain responsibility growing from supporting implementations to independently managing customer relationships and delivery projects over time. As BIQH continues to grow internationally so will your opportunities.

What we offer

Salary between 2800 and 3500 (depending on education and experience)
Participation in our Stock Appreciation Rights program
27 paid days off (full-time basis)
Pension scheme and annual education budget
Hybrid working model
Strong learning environment with hands-on mentorship
Opportunity to grow within a fast-scaling fintech company
Workation possibility at our Motivation Center in Piedmont Italy

Application process

You will receive a response within 4 working days.

The process consists of two interviews and we aim to complete it within four weeks.