Junior Account Manager (Inside Sales)

Eurofins BioPharma Product Testing Benelux is seeking a proactive and customer-focused Junior Account Manager (Inside Sales) to strengthen our commercial team.

In this role you will manage a diverse portfolio of existing customers acting as the primary commercial point of contact and ensuring high-quality engagement across your accounts. The position is strongly inside sales oriented focusing on daily customer interaction quotation management and structured follow-up across a broad customer base.

You play a key role in ensuring customer satisfaction safeguarding revenue and identifying growth opportunities while working closely with internal stakeholders such as Operations Project Management and Technical Experts. You contribute to a data-driven customer-centric sales organization where CRM discipline proactive communication and account monitoring are essential.

While the role is primarily office-based you may occasionally support events or customer engagement activities.

Responsibilities:

• Manage and maintain relationships with a portfolio of existing customers acting as the primary commercial point of contact.
• Respond to client inquiries via email and phone in a timely and professional manner.
• Prepare send and follow up on quotations proposals and service offerings.
• Maintain regular contact with customers to ensure satisfaction and identify evolving needs.
• Manage and update contracts NDAs and MSAs for your assigned accounts.
• Maintain accurate and up-to-date records in the CRM system including opportunities activities and follow-ups.
• Track and manage leads and opportunities within your portfolio ensuring timely progression.
• Collaborate closely with Operations Project Management and Technical teams to gather input and ensure smooth execution of customer requests.
• Monitor account performance including revenue trends activity levels and customer behavior.
• Identify upsell and cross-sell opportunities within your existing customer base.
• Flag risks delays or changes in customer activity to the Business Development Director.
• Contribute to internal reporting by providing regular updates on activities pipeline and account status.
• Support a structured and data-driven way of working within the commercial team.

Qualifications :

• Bachelors or Masters degree in Chemistry Pharmaceutical Sciences Biochemistry Biotechnology or a related field.
• 13 years of experience in a commercial customer-facing or inside sales role.
• Affinity with the pharmaceutical biotech CRO/CDMO or laboratory services environment is a strong advantage.
• Basic understanding (or strong interest) in GMP regulations and analytical testing services.
• Strong organizational skills and ability to manage multiple tasks and accounts simultaneously.
• Excellent communication and interpersonal skills.
• High level of accuracy and discipline in CRM and administrative processes.
• Proactive customer-focused mindset with a strong sense of ownership.
• Comfortable working in a complex multi-stakeholder environment.
• Fluent in English (both verbal and written); Dutch is preferred.

Additional Information :

NBLSC and Eurofins: A world of possibilities 

This position is open within the Business Unit NBLSC located at the Eurofins BioPharma Product Testing Leiden site on the Leiden Bio Science Park. We have a close-knit team where collegiality and collaboration come first. We offer a responsible and challenging position within the team with varied work and frequent interaction with scientists and teams within Eurofins Scientific. We also have a diverse customer portfolio ensuring engaging and dynamic work.

Eurofins BioPharma Product Testing also offers:

• A competitivesalary;    
• Flexible working hours;    
• 25 days of vacation with the option to purchase 7 additional days (based on a fulltime contract);    
• Travel allowance of 23 cents net per kilometer. Are you traveling by public transport Then your travel expenses will be fully reimbursed via NS Business Card;
• Hybrid workplace with a remote work allowance;
• Flexible working hours;
• Participation in a pension scheme with 50% contribution by Eurofins;    
• Each month you accumulate a choice budget balance of 8.95% of your gross salary. This includes among other things holiday pay and a year-end bonus. You can choose to have this amount paid out or you can use it to buy extra days off for example. You choose what suits you best;    
• Discount on additional health insurance;    
• Tax benefit via FiscFree when purchasing various products and services via your gross salary such as a bicycle sports contribution fitness mobile telephony computers & tablets or a weekend away;    
• Professional training and opportunities for training and development;    
• Training options via the online learning platform Good Habitz.     

Working at Eurofins BioPharma Product Testing offers you the flexibility and personal touch of working in a medium sized and dynamic company whilst also allowing you to benefit from having Eurofins as a parent company. Our ambitious growth plans provide ample opportunities for our employees:    

• Diverse developmental opportunities within the organization;    
• A large client portfolio ensures a lot of diversity in your work.    
• Clear growth path towards Account Manager or Business Development roles.

Interested

For more information please contact Björn te Boekhorst (Business Development Director) at 31 6 . To apply please follow the Im interested link below.

More about Eurofins Scientific 

Eurofins Scientificis an international life sciences companyprovidinga unique range of analytical testing services to clients across multiple industries to make life and our environment saferhealthierand more sustainable. From the food you eat to the water you drink to the medicines you rely on Eurofins works with the biggest companies in the world to ensure the products they supply are safe their ingredients areauthenticand labelling isaccurate. Eurofins believes it is a global leader in food environmental pharmaceutical and cosmetics products testing and inagroscienceCRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics CDMO advanced material sciences and in the support of clinical studies. 
 
In over just 30 years Eurofins has grown from one laboratory in NantesFrance to over 62000 staff across a network of more than 1000 independent companies in over 62 countries andoperatingmore than 900 laboratories. Eurofins offers a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products as well as providing innovative clinical diagnostic testing services as one of the leading global emerging players in specialised clinical diagnostics testing. 
 
In 2025 Eurofins generated total revenues of EUR 7.296 billion andhas been among the best performing stocks in Europe over the past 20 years. 

Please note that acquisition in response to this vacancy is not appreciated.

Remote Work :

No

Employment Type :

Full-time