Jr. Service Delivery Manager (Entry-Level Graduate)

Note : We are not providing work permit or sponsorship for this role at the moment.

Financial institutions depend on accurate and well-governed market data to operate effectively. Many struggle with fragmented systems rising vendor costs and increasing regulatory pressure. BIQH Financial Data Services helps them regain control.

We are looking for a Junior Service Delivery Manager (Entry-Level/Graduate) who is eager to start their career in fintech and client delivery. You will be part of the business team at BIQH and act as a key support for our customers during the implementation of our Market Data Platform.

In this role you will learn how to work with clients understand their needs and help translate those into practical solutions. You will work closely with experienced Service Delivery Managers and the development team gaining hands-on experience from day one.

This role is ideal for someone who is curious structured and motivated to grow in a client-facing tech-driven environment.

What you will be responsible for

Supporting the implementation of the BIQH Market Data Platform for clients
Assisting in gathering and documenting customer requirements
Helping guide customers through onboarding and early-stage implementation
Supporting product demos and presales activities
Acting as a first point of contact for basic client questions during delivery
Tracking progress and supporting reporting during projects
Learning and contributing to internal processes and best practices

What you bring

Recently completed a Bachelors or Masters degree (e.g. IT Business Finance or related field)
Strong interest in fintech SaaS or data-driven environments is a plus.
Basic understanding of technology concepts (e.g. APIs databases)
Structured detail-oriented and eager to take initiative
Strong communication skills in English
Comfortable working with different stakeholders and learning on the job
Internship or project experience in a relevant field is a plus

Growth

You join BIQH at an early stage of your career where learning and development are key. You will quickly gain responsibility growing from supporting implementations to independently managing clients and delivery projects over time.

What we offer

Salary between 2800 to 3500 (Depending on education qualification and experience)
Participation in our Stock Appreciation Rights program
27 paid days off (full-time basis)
Pension scheme and annual education budget
Hybrid working model
Strong learning environment with hands-on mentorship
Opportunity to grow within a fast-scaling fintech company
Workation possibility at our Motivation Center in Piedmont Italy

Application process

You will receive a response within 4 working days.

The process consists of two interviews and we aim to complete it within four weeks.