IT Solution Support Engineer
Job Location:
Veghel - Netherlands
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Do you thrive in high-stakes environments where technology keeps the world moving Can you solve complex IT challenges drive innovation and support mission-critical updates with confidence
Join us as anIT Solution Support Engineerand become the mastermind behind the seamless operation of our smart IT solutions at airports this role youll ensure baggage systems run smoothly reliably and efficientlymaking a real impact on global travel.
Your position
As a Support Engineer you are responsible for the support and lifecycle management of Vanderlandes High Level Controls (HLC) solutions deployed at airports worldwide. The focus is on ensuring the reliable operation and continuous improvement of the software controlling the logistical transport of baggage including integration with connected subsystems and data-driven solutions.
In this role you take the lead in maintaining system stability and performanceanalysingcomplex HLC-related issues and ensuring that the solution behaves as designed within a business-critical environment. You contribute to integration activities between HLC and interfacing systems supporting deployments updates and changes with minimal disruption to operations.
You work closely with both internal teams and external stakeholders across global locations acting as a key point of contact for HLC support troubleshooting and continuous improvement initiatives.
Department
TheAirports IT Services teamis part of an IT Delivery groupthatis activegloballyin sellingdeliveringand servicingour IT Solutions at Airports.You will work closely with other members of the teamthat are active in Sales Engineering Project Management and Life Cycle Services.
Your tasks and responsibilities
Ensure the reliable operation stability and performance ofHigh LevelControls (HLC) systems deployed atAirports
Analyse and resolve complex HLC-related incidents and system issues
Act as a subject matter expert for HLC providing advanced troubleshooting and root cause analysis
Support and contribute to the integration of HLC with connected subsystems and external interfaces
Assist in deployments upgrades patches and system changes with minimal operational disruption
Verify and validate system interactions across interconnected platforms
Identify opportunities to enhance system performance stability and efficiency
Contribute to data-driven improvements and optimization initiatives
Act as a key point of contact for HLC support across global stakeholders
Collaborate with internal teams (engineering operations development) and external partners/customers
Communicate effectively on issues resolutions and improvement initiatives across international environments
Yourprofile
Professionaldegreein Computer Science Information Technology Information Systems Mathematics ora relatedtechnical discipline
Foundational understanding of software development principles andHigh LevelControl (HLC) systems within automated logistics environments
Foundational understanding of IT infrastructure and software development principles.
Strong affinity with Industrial Automation and logistic processes specifically in relation to HLC systems and their interaction with material handling systems
Knowledge and experience with Linux commandsOracle PL/SQL Oracle DatabasesJava code and Python scripting is a pre.
A results-driven professional with a proactive mindset.
Strong analytical skills and a constructive critical approach to solving complex HLC and integration issues
Proactive pragmatic and hands-on attitude in supporting live operational systems
Strong communication skills with good command of the English language.
Willing to travelup to25% of the time.
What we offer
Working at Vanderlande comes with the support and space to grow achieve and enjoy the journey.
Here is what that looks like in practice:
Salary: 4.900 to 5.900 gross per month on a full-time basis (40 hours per week) excluding an 8% holiday allowance paid out annually. As you grow in the role and deliver results there is room to move beyond this range.
40 vacation days per year (full-time): 20 statutory days plus a flexible budget of 20 more. Plenty of space to rest travel and recharge. Accrued pro-rata for part-time.
Flexible working hours and hybrid working:2days from home3in the office per week agreed with your team so you can work in a way that fits your life.
300 Health & Wellbeing budget per year yours to spend on whatever keeps you at your best.
Commuting and home working allowances including full reimbursement of travel by public transport.
Collective pension scheme and discount onadditionalhealth insurance.
Vanderlande Academy: training and development programmes to grow your skills and take your career where you want it to go.
On-site health centre with gym physiotherapists and occupational therapists at our Veghel campus.
Company restaurant and coffee bar with barista at our Veghel campus.
About Vanderlande
As one of the worlds leading providers of tailor-made and process-automated solutions Vanderlande reliably creates the most innovative effective and sustainable processes and systems for every individual customer requirement. With over 11000 employees globally we support over airports parcel service providers such as DHL UPS and FedEx and global e-commerce companies like Zalando.
Ready to apply
Are you interested in this position Apply directly via our careers page with your CV. Questions about this role Contact Fleur van den Brule (Recruiter) at
PS: Due to process compliance we cannot process email applications. Kindly use the correct vacancy link to apply for this vacancy.
Required Experience:
IC
About Company
Vanderlande is the global market leader for value-added logistic process automation at airports, and in the parcel market. The company is also a leading supplier of process automation solutions for warehouses. ... The company focuses on the optimisation of its customers' business proc ... View more
