Housekeeping Supervisor
Amsterdam - Netherlands
Job Summary
As a Housekeeping Supervisor you lead the daily operations to ensure our guests enjoy an exceptionally good stay. You will work in two main shifts:
Opening Shift: 08:00 16:00
Closing Shift: 10:00 18:00
We operate 7 days a week with shifts on both weekdays and weekends.
You will be part of a dedicated fully internal housekeeping team. The team consists of a Housekeeping Manager Supervisors Room Attendants (RA) General Service (AD) staff and Housemen. Together we are responsible for the pristine appearance of our iconic building.
The Opening: Prepare room lists divide the workload for Room Attendants and personally oversee the preparation of VIP rooms.
Daily Coordination: Assign tasks and ensure a smooth workflow. You will work closely with the Front Office regarding room statuses VIP arrivals early check-ins and special requests.
Quality Control: Inspect guest rooms corridors and public areas to maintain our high standards.
Supervision: Coordinate the daily operations of RAs AD staff and Housemen supporting them with their daily tasks.
Inventory & Maintenance: Monitor stock levels of cleaning products and supplies. Perform minor spot repairs when possible; otherwise coordinate with the Technical Department and track resolution.
The Closing: Complete the final inspection round of public areas collect team lists and send out the daily handover.
Administration: Assist with quality programs performance reviews and administrative tasks to improve overall room quality and team performance
In addition to having an affinity with the hospitality industry you are flexible guest-oriented and detail-focused. Furthermore:
You are driven and hands-on.
You are willing to roll up your sleeves and get things done.
You are flexible in your availability; working weekends is not a problem for you.
You are responsible and have a strong eye for detail ensuring guests never have to complain about a dirty hotel room.
You are in good physical condition.
You have at least 1 year of relevant work experience.
You have MBO level 3 working and thinking ability.
You live in or near Amsterdam and can easily reach us by bike or public transport.
You speak Dutch English or Spanish.
A dynamic working environment within an independent and culturally oriented hotel in Amsterdam;
We offer a pleasant working atmosphere with fun and social colleagues who are building a close-knit team together;
Travel allowance for commuting;
A pension scheme through the Hospitality & Catering Pension Fund;
We offer attractive employment conditions such as a good salary fun staff outings employee discounts and the opportunity for an overnight stay for two people after completing your probation period.
Hotel Arena is a monumental four-star superior design hotel located in Oosterpark in Amsterdam. The historic building dating back to 1888 has served various purposes over the yearsfrom a Roman Catholic girls orphanage to a sleep-inand has evolved into a contemporary hotel where history and modern design come together.
The hotel features 141 renovated rooms a restaurant with 130 seats and a spacious terrace (approximately 150 seats in summer) five creative meeting and event studios the Salon and the iconic Chapel with a capacity of up to 1000 guests.
Hotel Arena positions itself as a cultural meeting place where hospitality art design and events converge. Under one roof hotel guests business relations and visitors come together for overnight stays dining meetings exhibitions concerts and large-scale events.
Are you enthusiastic and do you meet the requirements listed above
If so apply now using the button below. If you have any questions please contact by email or call.
Paul Hermanides
Director of Hotel Arena
Mark Raaf
Hotel Manager
Fleur Cossé
HR Manager
Rosalie Jansen
Rooms Division Manager
Nick Buitenhuis
Finance Manager
Damian Kerpentier
Head of Technical Services
Mamou Qalaja
Quality Manager
Nikita Beukeboom
F&B Manager
Required Experience:
Manager