Head Barista Lotti's

Whats in it for you 

• Become part of a team thats very passionate about creating great hospitality experiences.
• Competitive salary.
• 25 days holiday (plus bank holidays) and pension.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty fifty our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
• Regular team get togethers from our High Fives to our (pretty special!) team parties we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Its ok not to be ok we offer access to OpenUp a trusted platform for professional support and a network of mental health first aiders.
• Pedal like a local - Enjoy a Swapfiets membership with a discount: repairs and maintenance included.
• Stay active your way with a discounted Urban Sports Club membership supporting your overall wellbeing and balance.
• Join an innovative fast-growing international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What Youll Do

• Lead the morning coffee and breakfast team creating a warm and energising atmosphere where guests feel welcome and ready to start their day.
• Masterfully craft Origin coffees fresh juices and other morning beverages ensuring consistency quality and creativity in every cup.
• Support the floor and bar teams when needed helping maintain smooth service across all outlets.
• Manage inventory levels monitor stock rotation and ensure compliance with cash handling procedures.
• Complete daily weekly and monthly administrative tasks including reporting financial tracking and system updates.
• Mentor and train baristas on coffee preparation service standards and guest engagement.
• Maintain high standards of hygiene health and safety in all barista and prep areas.
• Uphold The Hoxton Way in every interaction ensuring the guest experience is seamless and memorable.

Day to Day Tasks

• Service & Operations
  •  Oversee morning barista setup service and closing procedures.
  •  Ensure all drinks are prepared to specification consistently and efficiently.
  •  Assist with floor support and bar service during peak periods as required.
• Team Leadership & Training
  • Conduct daily briefings assign stations and supervise the team during service.
  • Coach and develop baristas on coffee techniques presentation upselling and guest engagement.
  • Support recruitment and onboarding of new barista team members.
• Stock & Finance
  •  Check inventory levels at the start and end of shifts and reorder when necessary.
  •  Monitor stock rotation and maintain par levels.
  •  Handle cash operations in line with hotel policies.
• Administration & Reporting
  •  Complete shift reports financial records and any other barista-related documentation.
  •  Monitor KPIs such as sales wastage and product ratios to optimise performance.

Qualifications :

What were looking for...  

• Individuals. Youre looking for a place where you can be you; no clones in suits here 
• Passion for hospitality whether thats a drink a meal an event or a bed for the night 
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience 
• Youre not precious. We leave our egos at the door and help get things done 
• Youre up for doing things differently and trying (almost) everything once  
• If we got stuck in a lift together wed have a good time and share a few laughs  
• You want to be part of a team that works hard supports each other and has fun along the way 
• You are passionate about designing and delivering excellent coffee
• You have at least two years experience working with specialty coffee
• You have excellent understanding of espresso extraction grinder calibration and basic coffee equipment maintenance

Remote Work :

No

Employment Type :

Full-time