Group & Events Coordinator

What youll do

• The Engine Room: Master our Delphi system and keep the event calendar running like a well-oiled machine making sure everything behind the scenes is spot-on so bookings glide smoothly from first enquiry through to the event actually happening on the floor.
• End-to-End Planning: Once a bookings confirmed its yours - youll own the planning from start to finish managing every client detail until handover to the operations team then closing it all out in our systems once the event wraps.
• Own our Delphi system inside and out handling daily enquiries logging new requests accurately and keeping the event diary sharp and organised.
• Chase up provisional bookings and help turn enquiries into confirmed business keeping the planning admin tight along the way.
• Help the team send and follow up on contracts and make sure every signed agreement is properly filed.
• Send out invoices and process client payments when theyre due.
• Wrap up sales admin cleanly and accurately so operations can pick things up without a hitch.
• Keep our database in good shape - adding new contacts and keeping client profiles clean in Delphi.
• Keep third-party sites up to date and make sure our seasonal offers are always loaded correctly.
• Support the team by digging up new sales leads scoping the competition and tracking down the right contacts.
• Help load corporate RFPs and keep our Master Account List (MAL) current during negotiation season.

Qualifications :

What were looking for

• Individuals. Youre looking for a place where you can be you; no clones in suits here.
• Passion for hospitality whether thats a drink a meal an event or a bed for the night.
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
• Youre not precious. We leave our egos at the door and help get shit done.
• Youre up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together wed have a good time and share a few laughs.
• You want to be part of a team that works hard supports each other and has fun along the way.
• Experience and understanding of working on lifestyle brands that are rooted in culture and community.
• Ideally fluent in Dutch and English additional languages will be highly valuable.
• Its all about attitude for us someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who youd want to stop and chat to.
• Proactive approach to meeting deadlines and targets.
• Excellent organisational and administration skills.

Remote Work :

No

Employment Type :

Full-time