Dutch Speaking Technical Customer Service Onsite in Lisbon

Looking to build an international career in one of Europes most vibrant cities

Join a global BPO as a Technical Customer Service Representative and become part of a multicultural team supporting users in Dutch. If you enjoy solving technical issues helping customers and working in a fast-paced international environment this opportunity could be the perfect fit.

What Youll Do

• Provide technical customer support via phone email and chat.
• Troubleshoot and resolve customer issues efficiently.
• Deliver an outstanding customer experience with empathy and professionalism.
• Escalate complex cases when necessary.
• Accurately document customer interactions.
• Collaborate with internal teams to ensure timely issue resolution.

What Were Looking For

• Native or fluent Dutch
• B2 level English
• Strong communication and problem-solving skills
• Customer-focused mindset
• Comfortable working in a dynamic environment and receiving feedback
• Previous customer service or technical support experience is an advantage

Compensation & Benefits

• Gross salary: 1100/month (14 salaries)
• Meal allowance: 7.63 per working day
• Attendance bonus: 120/month (11 months)
• Performance bonus: 135/month (14 months)
• Monday to Friday schedule
• Weekends off
• Full-time permanent opportunity
• Career development within a global organization

Work Model

• On-site
• Lisbon Portugal

Please note: Relocation support is not provided. Candidates should already be based in Portugal or be able to relocate to Lisbon at their own expense.