Dutch-Speaking Customer Support Agent Remote in Greece Relocation Package

We are looking for Dutch-Speaking Customer Support Agents to join international teams in Athens and Thessaloniki. Depending on the project you may provide customer service after-sales support technical assistance roadside assistance claims support or support for business customers.

Working Location:This role is only remote in Greece. Work remotely anywhere in Greece.
Work Model: Remote
Language: Dutch C1/C2 level
English: B2C1 depending on the project
Compensation: gross/month (paid over 14 months) performance-based bonus of up to 250/month depending on the project
Relocation Package: Hotel accommodation airport pick-up flight ticket and real estate agency fee
Working Schedule: MondayFriday with occasional weekend shifts depending on the project

Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position.

• Provide customer support via phone email and chat
• Handle inquiries related to products services orders deliveries payments warranties and repairs
• Provide after-sales support and assist with returns replacements refunds and warranty claims
• Troubleshoot basic technical issues and guide customers through product setup and configuration
• Handle customer complaints professionally and provide appropriate solutions
• Create and manage customer cases accurately in CRM systems
• Investigate customer issues and determine the most appropriate solution
• Escalate complex cases to the relevant internal teams when necessary
• Provide customers with timely updates regarding their cases
• Complete back-office tasks and maintain accurate customer records
• Use internal tools and knowledge bases to research information and resolve inquiries
• Maintain a professional and customer-focused approach in every interaction

• C1/C2 level of Dutch
• B2C1 level of English depending on the project
• Strong written and verbal communication skills
• Good problem-solving and multitasking abilities
• Customer-oriented and solution-focused approach
• Ability to remain calm and professional when handling challenging customer situations
• Ability to work effectively in a fast-paced international environment
• Basic familiarity with CRM systems and digital tools is an advantage

• 100% remote work from Greece
• Competitive salary of gross/month depending on the project and it ispaid over 14 months
• Performance-based bonus of up to 250/month depending on the project and individual performance
• Fully Paid and structured training
• Comprehensive onboarding and nesting support
• Opportunities for continuous learning and professional development
• Career progression opportunities including potential paths into mentoring training Quality Assurance or more specialized support roles
• Relocation support including 4 weeks hotel accommodation flight ticket airport pick up and real estate agency fee
• The opportunity to work with internationally recognized brands and gain experience in customer service technical support sales support and other areas

If you are a Dutch-speaking professional looking for the opportunity to work remotely from Greece while enjoying the flexibility of remote work and the Mediterranean lifestyle this could be the perfect opportunity for you. Imagine building your career in an international environment while enjoying Greeces beautiful surroundings relaxed lifestyle and year-round sunshine.

Apply now and take the next step in your international career!