Director of Solutions Engineering & Delivery

At Fourthline our mission is to fight financial crime. We help protect the global financial system by verifying millions of identities for banks neobanks online brokers crypto exchanges and insurers like N26 Trade Republic flatexDEGIRO Nationale Nederlanden Qonto Shine Solarisbank and more.

Having started our journey in January 2018 were incredibly proud to count around 250 employees between our Amsterdam and Barcelona offices with over 50 nationalities.

Were looking for a Director of Solutions Engineering & Delivery: a relentlessly driven leader who wakes up ready to move mountains builds high-performing teams and makes customer outcomes inevitable. You will own the end-to-end technical customer journey from pre-sales discovery and solution design to implementation delivery and value realization while raising the bar on how we execute at enterprise scale.

This role is for someone who thrives in complexity loves accountability and brings the energy to lead from the front every single day.

Whatyoullown

Youlloversee two core teams and unify them into a single operating engine:

Solutions Engineering (Pre-sales / Solution Design)

• Youll ensure we consistently win and expand enterprise customers by owning the technical side of the commercial cycle.
• Set the strategy and operating model for how we discover qualify design and propose solutionsat speed and with precision.
• Own the technical sales motion: lead or coach complex cycles executive-level technical conversations and high-stakes deal strategy.
• Establish world-class standards for:
  • Deep-dive product explorations (beyond demos)
  • Solution design artefacts
  • RfX(RFP/RFI/RFQ) excellence
• Proof of Concepts (PoCs) that are measurable de-risked and conversion-focused
• Statements of Work (SOWs) including scope assumptions timelines and success criteria
• Partner tightly with Sales Marketing Product Security Legal and Customer Success to build a repeatable path from interest purchase go-live.

Delivery (Tech Implementations / Go-live)

• Youlllead implementations as a strategic capability: predictable scalable and trusted by the most demanding regulated institutions.
• Own delivery outcomes: time-to-value go-live quality integration success and customer satisfaction.
• Build a delivery machine that can scale across:
  • Different customer archetypes (fintech vs bank)
  • Different integration patterns and architectures
  • Varying regulatory and security requirements
• Create and enforce delivery rigor:
  • Implementation playbooks milestones and templates
  • Risk management and escalation mechanisms
  • Cross-functional execution with Engineering Product Security/Compliance and Support
• Drive continuous improvement: shorten timelines reduce rework standardize integrations and improve handovers.

Whatyoulldo day-to-day

• This is a hands-on leadership role:youllset direction unblock teams and personally drive the toughest initiatives.
• Lead coach and scale a high-performing org: hiring performance development team design and culture.
• Run the operational cadence across both teams: pipeline forecasting (technical) delivery planning prioritization and capacity management.
• Be the ultimate escalation point for key accountswhen the stakes are highestyourein the room.
• Build a tight feedback loop from customer learnings product priorities delivery improvements sales enablement.
• Define and report on KPIs across the full funnel:
  • Win rate where SE engaged
  • PoC conversion rate
  • RfXsuccess rate and cycle time
  • Implementation cycle time and predictability
  • On-time / on-scope delivery
  • Integration quality (defects rework)
  • Time-to-value and customer outcomes

Build the standardized solutions flywheel: reduce bespoke work increase repeatability and keepFourthlinesofferings crisp and scalable.

What makes you a fit

Yourea builder a closer an operator

• You can design the system lead people through it and still jump in to land the plane.
• You bring8-10 years in Solution Engineering / Solutions Consulting / Technology Consulting / Delivery / Implementation leadership (ideally in B2B SaaS).And 3-5 years leading team(s).
• Youveled multi-team orgs and can scale through managers and senior ICs.
• You have deep technical fluency and can credibly engagewithcustomer engineers and security stakeholders on:
  • APIs & integrations
  • SDKs
  • SaaS and cloud-native architecture
  • Information security risk and compliance expectations
  • Enterprise rollout realities and operationalization
• Youveworked in or with regulated financial environments (fintech banking payments KYC/AML identity fraud compliance tech)and you understand what enterprise-grade really means.
• Yourecommercially sharp: you know how to influence outcomes structure proposals and link technical decisions to business value.
• You communicate with force and clarityexcellent English (written and verbal).
• Masters degree in businessor technical related study

The energywerelooking for

• You are high ownership by default;problemsdontbounce off you.
• Youdontshy away from hard things. You chase them down.
• You set a pace that elevates everyone around you without burning the team out.
• Youreallergic to ambiguity and complacencyand you turn chaos into momentum.
• Youoperatewith urgency and precision: fast but never sloppy.

WhyFourthline

• Work with the largestfintechsand banks in Europe and beyond.
• Solve meaningful problems that directlyimpactfinancial crime prevention.
• Lead a mission-critical function at thecenterof growth and customer outcomes.
• Shape howFourthlinescales globally;processes standards team and impact.

Ready to move mountains

Ifyourethe kind of leader who thrives on ownership loves high-stakes execution and wants to build a world-class Solutions Engineering & Delivery engine;we want to meet you.

At Fourthline we believe diversity enriches our culture and inspires you to do your best work. We value your unique talents and perspectives welcoming them into a safe and inclusive working environment to ultimately deliver the best products to our customers and society. Youre welcome here. Fourthline is for everyone.

Our hiring process is designed to be equal fair and transparent. We welcome people from all backgrounds ethnicities genders sexual orientations ages abilities religions and experiences in life. If youre excited about this role but your experience does not align perfectly with every qualification in the job description we encourage you to apply anyways. You may just be the right candidate for this or other roles.