CX Channel Manager Benelux & Nordics

CX Channel Account Manager - Benelux & Nordics

What you can expect

Youll drive growth through strategic channel partnerships across the Benelux and Nordics region. Youll collaborate with partners to deliver innovative CX and AI solutions. Youll expand reach and accelerate customer success.

About the Team

Our team builds robust channel partnerships that grow Zooms presence. We collaborate across regions to deliver business value. We exist to connect organizations through exceptional customer experiences.

Responsibilities

• Developing and executing go-to-market strategies with partners to drive regional growth and customer impact.

• Building and nurturing lasting relationships with channel partners and key stakeholders to expand opportunities.

• Providing consultative support to partners to enhance performance and CX solution adoption.

• Analyzing market trends and sales performance to identify opportunities for continuous improvement.

What were looking for

• Demonstrate success in driving sales growth through partner relationships in technology or customer experience markets.
• Apply strategic thinking to develop and execute effective go-to-market plans.
• Communicate and influence effectively across diverse audiences and stakeholder levels.
• Use data and insights to inform decisions and optimize business outcomes.
• Collaborate across teams and time zones to achieve shared goals.
• Show business planning and consultative selling skills.
• Bring equivalent practical experience in business sales or marketing ideally with 10 years in sales leadership driving CX or CCaaS growth.
• Demonstrate understanding of CX AI and CCaaS technologies and the ability to explain complex technical concepts clearly.
• Be fluent in English. An additional European language ideally Dutch would be advantageous but not required.

Salary Range or On Target Earnings:

Minimum:

Maximum:

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role Hybrid Remote or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars.
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment.

Our Commitment

At Zoom we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential. If you require an accommodation during the hiring process let us knowwere here to support you at every step.

If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed.

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