Boutique Assistant

YOUR MISSION:

Ourworld-leading luxury Maison in Jewelry and Watches - Cartier is looking for a passionate and highly professional Boutique Assistant to join our boutique in Amsterdam.

As an Ambassador of the Maison you willbe responsible forwelcoming our clients managing waitingtimeand ensuring that they are being taken care of in the most efficient manner. You will alsosupport inassistingthe Sales Associates during sales andparticipatein daily boutique operations.

HOW WILL YOU MAKE AN IMPACT

Floor management:

• Welcomeand greet clients upon their arrival in the boutique

• Support in managing the waiting time providing information and storytelling about the Maison and the boutique and making sure the clients are being taken care of.

• Support in ensuring theBoutiques environment is impeccablefromthe boutiques set up andset down.

• Responsibleinmanagingorderinganddaily replenishment of floor supplies such as shopping bags catalogues pouches stationery wrapping paper client beverages as necessary to ensure smooth operations

• Responsible for the onboarding of new BA interns

• Targeted on waiting time welcoming and grooming of the teamBarometer

Salessupport:

• Assistthe team throughout the salesmanaging gift wrappingassistingdiscreetly with various tasks as needed.

• Assistthe team with client services such as executing quick services as needed (cordon changeshiningetc.)

• Assistthe team by selling fragrances

Extra tasks

• Responsible for supporting SA to elevate their client experience by informing them about local eventsduring daily briefsproactively checking what client could be interested in.

• Contact withthe CRMteam tounderstand and support the team with their gifting strategy

• Support boutique activation campaign like EasterMothers Dayetc

HOW WILL YOU EXPERIENCE SUCCESS WITH US

• You are fluent in EnglishDutch is a plus.

• You have a strong customer focus and team spirit.

• You have a passion for our Maison and luxury.

HOW DO WE KEEP YOU SMILING

You will be based in one of our Cartier boutiques in Amsterdam (Pieter CorneliszHooftstraator deBijenkorf). You will collaborate with experienced and inspiring colleagues.

As a significant member of theCartiercommunity you are also part of a much bigger family at Richemont. We strongly believe in internal developmentmobilityand offeringvarious opportunitiesto enhance both your personal and professional development.