Automation Engineer
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Job Summary
- Monitor enterprise dashboards IT infrastructure and operational systems in real time to ensure service continuity.
- Manage incidents by troubleshooting critical alerts coordinating resolutions and restoring services within SLA targets.
- Ensure compliance with system availability metrics SLAs and operational KPIs.
- Act as the primary point of contact for high-severity incidents and coordinate cross-functional escalation with specialized support teams.
- Identify opportunities to automate manual operational processes and implement automation solutions.
- Develop maintain and enhance automation scripts using Python Java Shell or similar technologies.
- Configure and support system integrations between data inputs controllers and output systems.
- Design and execute automated tests and simulations to validate system functionality before deployment.
- Perform bug analysis debugging root cause analysis and implement permanent fixes to improve system reliability.
- 8 of experience in Command Centre Operations IT Operations Monitoring Incident Management or Automation.
- Strong expertise in real-time monitoring incident management and SLA-driven operations.
- Hands-on experience with AI-driven automation scripting and process optimization.
- Proficiency in Python Java Shell scripting or similar automation technologies.
- Experience with IT monitoring Enterprise Service Management (ESM) and operational support environments.
- Knowledge of automation testing debugging and system integration practices.
- Strong analytical troubleshooting and problem-solving skills.
- Excellent communication and stakeholder coordination abilities in high-pressure operational environments.
- Monitor and respond to critical operational events in real time.
- Prioritize troubleshoot and resolve incidents efficiently while meeting SLA commitments.
- Develop and maintain automation scripts to improve operational efficiency.
- Analyze recurring issues perform root cause analysis and implement preventive solutions.
- Coordinate effectively with cross-functional teams during major incidents.
- Configure and integrate systems to enable seamless data flow across operational environments.
- Execute automated testing and validate deployments with minimal operational risk.
- Manage multiple priorities in a fast-paced mission-critical environment.
- Opportunity to work on enterprise-scale command centre operations and automation initiatives.
- Exposure to advanced AI automation and IT monitoring technologies.
- Collaborative environment with cross-functional teams focused on operational excellence.
- Opportunities to drive process improvements and automation-led transformation.
- Continuous learning and professional growth through challenging operational projects.
As an Automation Engineer you will: Monitor enterprise dashboards IT infrastructure and operational systems in real time to ensure service continuity. Manage incidents by troubleshooting critical alerts coordinating resolutions and restoring services within SLA targets. Ensure compliance with system availability metrics SLAs and operational KPIs. Act as the primary point of contact for high-severity incidents and coordinate cross-functional escalation with specialized support teams. Identify opportunities to automate manual operational processes and implement automation solutions. Develop maintain and enhance automation scripts using Python Java Shell or similar technologies. Configure and support system integrations between data inputs controllers and output systems. Design and execute automated tests and simulations to validate system functionality before deployment. Perform bug analysis debugging root cause analysis and implement permanent fixes to improve system reliability. What You Bring to the Table: 8 of experience in Command Centre Operations IT Operations Monitoring Incident Management or Automation. Strong expertise in real-time monitoring incident management and SLA-driven operations. Hands-on experience with AI-driven automation scripting and process optimization. Proficiency in Python Java Shell scripting or similar automation technologies. Experience with IT monitoring Enterprise Service Management (ESM) and operational support environments. Knowledge of automation testing debugging and system integration practices. Strong analytical troubleshooting and problem-solving skills. Excellent communication and stakeholder coordination abilities in high-pressure operational environments. You should possess the ability to: Monitor and respond to critical operational events in real time. Prioritize troubleshoot and resolve incidents efficiently while meeting SLA commitments. Develop and maintain automation scripts to improve operational efficiency. Analyze recurring issues perform root cause analysis and implement preventive solutions. Coordinate effectively with cross-functional teams during major incidents. Configure and integrate systems to enable seamless data flow across operational environments. Execute automated testing and validate deployments with minimal operational risk. Manage multiple priorities in a fast-paced mission-critical environment. What we bring to the table: Opportunity to work on enterprise-scale command centre operations and automation initiatives. Exposure to advanced AI automation and IT monitoring technologies. Collaborative environment with cross-functional teams focused on operational excellence. Opportunities to drive process improvements and automation-led transformation. Continuous learning and professional growth through challenging operational projects. Lets Connect: Want to discuss this opportunity in more detail Feel free to reach out. Recruiter: Aswin Dhanvandhar Phone:; Extn :141 Email: LinkedIn:
