Associate Manager, Events Solutions EMEA & LATAM

Join a dynamic international environment where you will lead regional event operations and shape how events are planned sourced and delivered across EMEA and LATAM. This role combines people leadership operational excellence and process innovation giving you the opportunity to drive measurable improvements in efficiency compliance and system adoption.

What you will do

• Lead and develop a geographically dispersed team setting objectives managing performance and ensuring succession planning is in place
• Allocate workload and monitor capacity to ensure all sourcing activities and projects are delivered in line with service level agreements
• Drive the execution and continuous improvement of event sourcing strategies to increase efficiency cost effectiveness and compliance adherence
• Oversee the adoption and optimization of event management and booking systems (including Cvent and travel tools) improving data accuracy and reporting outputs
• Ensure all event activities comply with regulatory standards data privacy requirements and internal procedures by regularly reviewing and updating processes
• Partner with cross-functional teams (Marketing Education Travel Finance and Compliance) to align event delivery with commercial and operational goals
• Lead continuous improvement initiatives across tools systems and workflows incorporating vendor management best practices and industry standards
• Resolve complex event supplier or system-related issues ensuring high-quality compliant and timely outcomes
• Regional scope across EMEA and LATAM with collaboration across global teams

What you will need

Required qualifications

• Minimum 6 years of professional work experience
• Minimum 1 year of experience in a customer service or operations-related role
• Minimum college-level qualification
• Fluency in English
• Proficiency in Microsoft Excel

Preferred qualifications

• Bachelors degree
• Fluency in Spanish (highly preferred)
• Experience managing a team (highly preferred)
• Experience in vendor or supplier management
• Experience within the Medical Device or Pharmaceutical industry
• Knowledge of compliance frameworks relevant to healthcare or regulated environments
• Experience using event management expense and booking systems (e.g. Cvent Concur or similar platforms)
• Knowledge of travel industry processes and global booking systems