100712 Commercial Operations Analyst I

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Ready to make your mark and help save lives Passionate about technology sales and eager to have a real impact Want to join a fast-moving team where your contributions truly matter

Axon is seeking a Commercial Operations Analyst to support both our Sales and Finance teams. This is a highly visible role where youll play a key part in structuring complex deals and ensuring a seamless customer experience. Were looking for someone who takes initiative pays close attention to detail and thrives in a fast-paced environment someone who doesnt wait to be told what to do next but also values collaboration feedback and continuous learning.
Youll be part of a supportive mission-driven team that works cross-functionally with Sales Commercial Controllership Order Processing and Accounts Receivable. Youll receive training mentorship and resources and in turn well count on you to take ownership of your work drive things forward and proactively solve problems as they come up.
At Axon we value people who think critically take pride in their work and care deeply about getting things right. If youre motivated detail-oriented and ready to grow in a dynamic environment wed love to meet you.

What Youll Do

Location: Hybrid schedule in Amsterdam office
Reports To: Commercial Operations Manager Quoting

• Structure complex deals for key accounts by working cross-functionally with Sales and Finance to ensure efficient delivery and accurate financial outcomes
• Build deep expertise in Axons product catalog bundles and quoting tools
• Support sales reps with guidance on deal formats and non-standard quote requests including Excel file supplements and custom reporting
• Analyze existing customer contracts to identify performance obligations and ensure proper invoicing and documentation
• Maintain accuracy in Salesforce (CRM) including custom contract terms pricing and discounting including heavy use of Salesforce CPQ
• Participate in testing for new product launches and system updates to ensure smooth business process changes
• Collaborate with cross-functional partners to ensure timely accurate execution of deals
• Contribute to team-wide efforts projects and process improvements as needed

What You Bring

• 3 years in sales operations pricing or commercial operations
• A strong finance orientation and attention to detail particularly with numbers and data sets
• CRM platform experience (CPQ preferred)
• Proficiency in Microsoft Excel (pivot tables lookups SUMIFs what-ifs templates etc.)
• Clear and concise written and verbal communication skills
• Strong time management and organizational abilities
• A proactive mindset you take ownership of your work and seek out solutions
• A collaborative approach youre comfortable asking questions sharing knowledge and working as part of a team
• A service-oriented attitude and comfort navigating cross-functional discussions
• Ability to adapt and prioritize in a fast-changing environment

Work Location: This role is based out of our Amsterdam location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays with the flexibility to work remotely on Mondays unless there is an approved workplace accommodation. We believe that connection fuels innovation and our in-office culture is designed to foster meaningful teamwork mentorship and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical Dental Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights ator via ourAxon Privacy Web Form. For more information please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process including training equipment or background checks. We do not make job offers via text message WhatsApp or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at If you receive a suspicious offer or outreach from an email address that is not @ or if you are asked for sensitive personal information (bank details Social Security Number) prematurely please ignore the message and report it to .