Customer Support Team Lead Jobs in Enschede

Relocate to Greece This Summer and Work Remotely! We are looking for Dutch speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving from one of EU countries to Greece. Imagine starting your...

About the Opportunity Join our client a global leader in customer experience solutions supporting international users across digital platforms. This role offers a stable entry into an international environment with structured onboarding clear expectations and long-term career growth potential. You w...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...