Service Levels Jobs in Namibia

To supervise and drive the management of claims area nationally and to verify that the set key deliverables such as cost containment and customer service levels are met. To foster a dynamic Claims Fulfilment team and share the common goal of exceeding customer expectations by keeping customers infor...

Service Delivery & ITSM Service Delivery Management IT Operations ITIL Processes ITSM Framework Incident Management Problem Management Change Management Service Governance SLA Management Operational Support The Service Delivery Manager plays a critical role in ensuring the effective and efficient...

Lead and manage the Core Operations function in Namibia (comprising Account Origination Account Maintenance Processing Centralised Reconciliation Card Operations Cash Operations and Domestic Payments) in line with regulatory requirements market rules directives policies and deadlines to achieve def...