Systems & Infrastructure Operations Engineer (MF)
Casablanca - Morocco
Job Summary
Context
As part of the operational continuity and evolution of Scalian Groups IT infrastructure we are looking for a Systems & Infrastructure Operations Engineer. This is a hands-on role primarily focused on day-to-day operations infrastructure reliability and user service continuity in an international multi-site environment. The position will also contribute to technical improvements and transformation projects without losing its strong operational focus.
Reporting Line
Reporting to the Head of IT Infrastructure you will join the Systems team within the Group IT Department.
Main Responsibilities
Operate administer and maintain Windows Server environments on a daily basis
Administer VMware virtualisation platforms and the associated infrastructure
Monitor infrastructure health availability capacity and backup execution
Manage the full server lifecycle: provisioning configuration inventory patching upgrades and decommissioning
Administer backup and recovery solutions investigate failed jobs and perform regular restoration tests
Handle Level 2 and Level 3 incidents and service requests including diagnosis resolution escalation and follow-up
Perform routine operational activities and preventive maintenance in accordance with procedures and service commitments
Support application and business teams with infrastructure provisioning and troubleshooting
Maintain accurate operating procedures inventories technical documentation and knowledge articles
Participate in service continuity operational handovers and knowledge sharing within the team
Contribute to infrastructure projects and the integration of new entities while keeping operational responsibilities as the priority
Operations Security and Continuous Improvement
Apply security patches remediate vulnerabilities and maintain secure system configurations
Implement and maintain Windows hardening standards and Group information security policies
Contribute to compliance activities particularly ISO 27001 through reliable operations and auditable documentation
Analyse recurring incidents and propose pragmatic corrective or preventive actions
Automate repetitive operational tasks using PowerShell and/or Ansible where this improves reliability and efficiency
Improve monitoring alerting standardisation and operating practices
Technical Environment
Systems: Windows Server Active Directory GPO DNS DHCP
Virtualisation: VMware vSphere / vCenter / VxRail
Backup and recovery: NetBackup / ExaGrid
Storage: SAN / NAS environments particularly NetApp
Operations: monitoring alerting log centralisation patch management and incident management tools
Automation: PowerShell Ansible Git
Cloud: Microsoft Azure hybrid environments and OVH
Depending on the candidates profile: Linux SQL Server and related infrastructure services
Candidate Profile
You hold at least a two-year higher education qualification in IT and have solid hands-on experience in systems and infrastructure operations within a multi-site enterprise environment. You are comfortable managing production environments handling incidents following operational procedures and working on recurring administration activities. Strong practical knowledge of Windows Server Active Directory VMware virtualisation backup and recovery is expected. Experience with monitoring storage ITIL practices hybrid environments or automation would be an advantage. This position is suited to a reliable operations-oriented professional rather than a purely project architecture or cloud engineering profile.
Behavioral Skills
Service-oriented hands-on reliable autonomous collaborative thorough well organised and responsive. You are able to prioritise operational issues remain calm during incidents follow through until resolution document your work and share knowledge. You value stable and secure operations while contributing pragmatically to continuous improvement.
Languages
Professional English.
Remote Work :
No
Employment Type :
Full-time
About Company
Established in 1989, the Scalian Group has nearly 5,000 employees in France and abroad. It is organized into 3 business lines specializing in Digital Transformation, Digital Systems and Operations Performance. Scalian has activities in France, the United Kingdom, Belgium, Germany, ... View more