Sr Assoc, Qlty Assurance

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Core Competencies

Quality Management Systems

ISO 9001:2015 ISO 14001 and OHSAS 18001 implementation and maintenance

Statistical Process Control (SPC) and Quality Control techniques

Technical Expertise

Manufacturing quality processes and inspection protocols

Supplier quality management and vendor auditing

Product certification and regulatory compliance

Risk assessment and failure mode analysis (FMEA)

Leadership & Management

Team leadership and cross-functional collaboration

Quality training program development and delivery

Performance metrics development and KPI management

Customer complaint resolution and corrective action implementation

Budget management and resource allocation

Key Achievements

Quality System Implementation: Successfully led ISO 9001:2015 certification process

Defect Reduction: Implemented comprehensive quality control

Cost Optimization

Quality Compliance

Team Development: Trained and certified employees in quality standards and continuous improvement methodologies

Professional Experience Highlights

Quality Management

Expertise in managing quality

Proven ability to work with international teams and adapt global quality standards to local operations

Regulatory Compliance

Deep knowledge of Moroccan industrial regulations

Experience with product certification processes and regulatory body interactions

Skilled in preparing documentation for compliance audits and certifications

Continuous Improvement

Led multiple Kaizen events resulting in measurable process improvements

Developed quality metrics dashboards for real-time performance monitoring

Language Skills

Arabic: Native proficiency

French: Professional proficiency

English: Professional proficiency

Education & Certifications

Bachelors/Masters degree in Mechanical Engineering Industrial Engineering or Quality Management

ISO 9001:2015 Lead Auditor Certification

Six Sigma Green Belt/Black Belt Certification

Lean Manufacturing Certification

Technical Skills

Quality management software (SAP QM Minitab JMP)

Statistical analysis and data visualization tool

Microsoft Office Suite and project management tools

Database management and reporting

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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