Operations Manager Oil, Gas & Chemicals
Mohammedia - Morocco
Job Summary
We are seeking an experienced Operations Manager to lead and optimize our Oil Gas & Chemicals operations.
Key Responsabilities
Lead and oversee all operational activities to ensure safe efficient and high-quality service delivery while maintaining the highest levels of customer satisfaction.
Translate business strategy and objectives into operational plans resource allocation budgets performance targets and measurable actions.
Manage coach and develop Supervisors Coordinators and Inspectors supporting recruitment onboarding competency development performance management and succession planning.
Ensure effective workforce planning and resource allocation to support routine urgent and after-hours operations while maintaining service continuity.
Oversee inspection sampling measurement documentation and reporting activities to ensure compliance with contractual regulatory and quality requirements.
Support the successful implementation of new projects and client contracts by ensuring operational readiness risk assessment resource availability and execution planning.
Build and maintain strong relationships with clients and key stakeholders proactively managing service issues escalations and complaints while driving effective corrective actions.
Monitor operational performance through audits field observations performance reviews and data analysis ensuring continuous improvement and operational excellence.
Develop implement and maintain operational procedures work instructions and control systems ensuring consistency compliance and adherence to industry best practices.
Deliver and promote technical training coaching and competency verification programs to maintain a highly qualified and authorized workforce.
Control operational expenditure resource utilization equipment usage and subcontracted services to optimize efficiency profitability and service quality.
Monitor and evaluate subcontractors and suppliers to ensure continued competence integrity confidentiality quality and compliance with applicable standards.
Support commercial and finance teams by contributing to contract implementation billing readiness cost control and resolution of operational issues impacting payment recovery.
Identify opportunities to improve operational performance through innovation technology adoption process optimization and industry best practices.
Qualifications :
- Bachelors Degree in Petroleum Chemistry Engineering Marine Studies Logistics Operations Management or related discipline.
- Minimum 8 years of experience in Oil Gas & Chemicals inspection testing terminals marine cargo operations or related industries.
- Minimum 3 years in a supervisory or management position.
- Strong knowledge of petroleum inspection sampling quality and quantity control processes.
- Proven leadership and people management experience.
- Strong commercial awareness and customer orientation.
- Fluent in English and French.
- Willingness to support operations outside standard working hours when required.
Remote Work :
No
Employment Type :
Full-time
About Company
We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and ... View more