Logistics CoordinatorLogistics Site Manager

KEY EXPECTED ACHIEVEMENTS:

• Ensure application of Health and safety rules with full compliance to local regulations as well as Michelin group directives
• Managing in the ERP inventory consistency with WMS by allocating the right inventory in the right sub-inventory (old dot damaged returns etc.) and correcting stock discrepancies in the ERP.
• Guarantee the execution of deliveries to ensure compliance with the delivery timescales and the costs.
• Optimize load plans in accordance with delivery dates filling rates & customer requirements with 3PL
• Ensure smooth operations and adjust inbound/outbound capacities with 3PL and 3rd parties.
• Adjust van runs in accordance with customer lead time delivery calendar.
• Ensure compliance with the Original Commitment Rate (OCR) to customers.
• Propose adjustments to the Region (inland lead time / capacity storage) for optimum efficiency.
• Manage requests by providing timely answers to queries closing the loop with customers and implementing corrective actions to eliminate recurrences.
• Be the contact person for any initiative or action with local authorities (customs etc.)
• Ensure compliance to internal control and audit procedures

Safety:

• Collaborate with different stakeholders to make sure safety policies are up to date.
• Training to the team members (internal and external) and to visitors on safety policies and procedures.
  

Logistics:

• Steer the business with regards to Customs Logistics operations Financial etc. by planning and leading weekly meetings with internal and external stakeholders 3PL BSC Support teams agency teams.
• Steer Operations planning on a weekly basis and a daily basis to make sure the customer is provided with accurate visibility and informed of any changes proactively.
• Follow up on stocks and accurate reporting for internal control
• Responsible for the Logistics performance of their perimeter (log cost / ton Cost /Turnover rate Inventory quality and integrity )
• Lead progress plan for his / her perimeter (cost optimisation continuous improvement ) following lean methodology and tools and aligned to region PESC ambitions ( SC Economic Performance )
• Lead tendering process and related network studies and ensure end to end logistics budgets are under control when contract renewals or new business set up launch.
• Ensure all processes deployed within the internal control work frame and compliant to the group directives
  

CSR (Customer Service Representative):

• Order Processing: Create Sales orders ensuring the correct pricing is being used and that the items setup is well done.
• Work closely with the customer to assess PIPO (Phase-in Phase-out) and ensure a smooth portfolio.
• Balance the volumes and planned orders with multiple customers.
• Invoice processing and POD (Proof of Delivery): prepare invoices BL credit notes for each delivery.
• Ensure the cumulative orders are aligned between customers systems and our internal systems.
  

BI (Data Visualization & Reporting):

• Deploy dashboards for up-to-date data and reporting.
• Ensure data accuracy through regular updates maintenance and review with the team.
  

Customs Activities:

• Communicate the HS codes from Trade automation tool.
• Control the HS codes in Trade automation and highlight any mismatch to the team.
• Verify and validate all customs documentation accuracy with the Import team and make sure no errors are detected.
• Collaborate with Customs authorities to make sure all their queries are answered especially related to authorized economic operator norms and regulations etc.