Call Center Team Lead Jobs in Montenegro

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

CapsLock is a dynamic marketing company providing IT-enabled solutions for large North American partners. We specialize in scalable customer acquisition through data-driven marketing creative production and technology innovation.Our teams collaborate across marketing IT analytics and media buying to...