Windows Desktop Jobs in Mexicali

DescriptionRESPONSIBILITIESRespond to service desk tickets and outages via phone email or online systems ensuring incident management and escalation when necessary.Provide second-level user support for hardware and software issues.Assist in hardware and software installation/configuration according...

DescriptionRESPONSIBILITIESDiagnose and troubleshoot hardware/software issues to document and resolve problems.Provide second-level user support for complex issues that cannot be resolved remotely by the Service Desk.Ensure incident management by responding to service desk requests via multiple comm...

Tech Supp Remote III (BTW)in BT WestUnique Skills:English written and spokenITIL Certifications or deep knowledge is requiredExperience of 2 years on ITSM platforms like Service Now or similar.Windows 10 11 latest IOS and mobile support experience a must.Able to manipulate boxes with monitors comput...

Troubleshooting: Resolve hardware/software issues via phone email or in-person. Hardware Setup: Install configure and maintain computers laptops printers and phones. Software Support: Install and upgrade operating systems (Windows/Mac) and applications. Network & Connectivity: Troubleshoot LAN WAN...