CAE is seeking a highly motivated and customer-focused Territory Account Manager (TAM) to drive commercial growth across Mexico. This role is responsible for the overall business performance of an assigned territory including new business development strategic account management customer retention revenue growth forecasting and aviation training sales.

As the primary customer interface for CAEs pilot training solutions the Territory Account Manager will partner with customers to understand their training requirements develop customized solutions and deliver a world-class customer experience throughout the entire customer lifecycle.

Key Responsibilities

Strategic Business Development & Sales

• Develop and execute territory growth strategies aligned with annual revenue objectives.
• Prospect qualify and pursue new business opportunities across the assigned territory.
• Execute the full CAE sales process including solution selling customer presentations contract negotiations and closing activities.
• Drive customer acquisition and expand CAEs market presence.
• Maintain an active pipeline of opportunities and utilize Salesforce to manage customer activity and forecasting.
• Consistently achieve or exceed territory sales retention and revenue growth targets.
• Analyze market conditions industry trends competitive activity and customer demand to identify growth opportunities.

Account Management & Customer Success

• Serve as the primary point of contact for customers regarding pilot training and aviation training solutions.
• Build and maintain strategic relationships with customers at multiple organizational levels.
• Act as a trusted advisor by identifying customer needs and recommending training solutions that deliver value.
• Develop executive-level relationships with key decision-makers including Directors Vice Presidents and C-Suite stakeholders.
• Increase customer engagement loyalty and wallet share through proactive account management.
• Anticipate customer needs and provide timely effective solutions.

Revenue Management & Commercial Execution

• Own revenue performance and commercial results for the assigned territory.
• Lead contract negotiations and manage multi-year commercial agreements.
• Maximize revenue opportunities through cross-selling upselling premium offerings and bundled solutions.
• Provide accurate quarterly and annual forecasting.
• Ensure all training events are supported by properly executed contracts and commercial terms.

Cross-Functional Collaboration

• Partner closely with Operations Finance Customer Service Marketing Revenue Management and Leadership teams.
• Support effective communication between customers and internal stakeholders.
• Collaborate to develop mutually beneficial solutions that support customer success and business objectives.
• Represent customer feedback and market insights to internal teams.

Leadership & Team Contribution

• Support onboarding and mentoring of commercial team members.
• Share best practices related to customer engagement account management and sales effectiveness.
• Assist with implementation of new products tools processes and commercial initiatives.
• Contribute to a collaborative high-performance team environment.

Qualifications

Education

• Bachelors degree or equivalent industry experience required.

Experience

• Minimum 7 years of experience in aviation sales business development account management or related commercial roles.
• Proven track record of achieving sales and revenue growth objectives.
• Experience managing strategic customer relationships and complex commercial agreements.
• Aviation industry experience strongly preferred.
• Knowledge of pilot training and simulation training solutions preferred.
• Experience using Salesforce CRM preferred.

Knowledge Skills & Abilities

• Strong consultative and solution-selling skills.
• Excellent communication presentation negotiation and influencing abilities.
• Ability to build executive-level relationships and navigate complex customer organizations.
• Strong business acumen and financial literacy.
• Results-oriented with excellent planning and organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Cultural awareness and experience working across diverse customer groups.

Language Requirements

• Spanish: Native/Fluent
• English: Advanced/Professional

Physical Activity Summary

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements below are not exhaustive and may be modified as business needs change.

• Occasionally ascends or descends ladders stairs ramps scaffolding or similar structures.
• Occasionally moves and works in tight confined or restricted spaces.
• Frequently remains in a stationary position sitting or standing for extended periods while performing work activities.
• Occasionally moves about offices training facilities customer locations airports or other work environments.
• Occasionally lifts carries pushes pulls or moves objects weighing up to 20 pounds.
• Frequently performs repetitive hand wrist and finger movements while using computers mobile devices and other office equipment.
• Frequently operates a computer and other standard office equipment.
• Must be able to communicate effectively with customers employees and stakeholders through verbal and written communication.
• Must be able to travel domestically and internationally including by automobile and commercial aircraft up to 50% of the time.

About CAE

At CAE our mission is clear: to help make the world a safer place. For nearly 80 years weve driven innovation in simulation training and mission readiness to support critical operations worldwide. By leveraging advanced technologies we empower our customers to operate smarter faster and more sustainably. Join a purpose-driven organization where bold ideas are encouraged collaboration drives progress and your growth fuels our shared success.

Position Type

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants regardless of race nationality color religion sex gender identity or expression sexual orientation disability neurodiversity veteran status age or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are availablecontact your recruiter or email if needed.

Data Privacy

Privacy Statement CAE

As part of our process we may use AIsupported tools to help review applications with human decisionmaking at every step. CAE thanks all applicants for their interest. However only those whose background and experience match the requirements of the role will be contacted.