Terminal Operations Manager (mfd)

At Flix we offer a dynamic work environment with competitive pay strong growth opportunities and a tech-driven approach to making travel more accessible sustainable and affordable.

As a Terminal Operations Manager you will be part of our Operations Team taking ownership of the day-to-day management of our terminal(s) ensuring smooth coordination of arrivals departures staff and vendors. You will play a key role in guaranteeing safety efficiency and service quality at the terminal while providing data-driven insights that support better decision-making across the operation.

This role requires strong leadership hands-on problem-solving skills and the ability to manage multiple stakeholders in a fast-paced operational environment.

About the Role

• Manage payments to terminal service providers.
• Coordinate bays platforms and scheduled arrivals and departures.
• Coordinate terminal staff (assistants supervisors support staff) including payroll schedules and incident tracking.
• Oversee general terminal administration: supplies access control maintenance safety and security cleaning and local vendors.
• Manage auxiliary services cleaning and bus maintenance coordination.
• Oversee inventory management.
• Generate weekly and monthly reports on incidents billing (payment status pending items discrepancies) operations and inventory.
• Build tracking dashboards to support decision-making.
• Provide insights on recurring incidents by business partner route unit or technology.

About You

• Proven experience in staff leadership and people management.
• Experience implementing and monitoring training programs and safety procedures.
• Strong ability to work with external and internal stakeholders.
• Experience in budget management and financial reporting.
• Strong problem-solving and decision-making skills.
• Excellent communication skills.
• Personal initiative resilience and a self-driven goal-oriented working attitude.
• Ability to adapt quickly in a fast-paced operational environment.
• Fluency in English is required.

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you dont meet 100% of the requirements we still encourage you to apply. We want to hear from you!

What We Offer

• Travel perks: 12 free Flix vouchers 12 discount vouchers for friends & family.
• Work from (M)Anywhere: Depending on your role work from another location for up to 60 days per year.
• Hybrid work model: We are an office-first company but we offer flexibility to balance work and life.
• Wellbeing support: Access confidential 1:1 counselling courses and stress management for yourself and up to four family members.
• Learning & Development: Take advantage of language classes training courses and expert-led sessions to grow your skills.
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

To view more local benefits specific to each office location please check out this link:Locations - Flix Career

Why Join Flix

At Flix youll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative make an impact and shape your own career path.
As we continue to expand across the globe you can make a real difference in how we work.

If youre ready to grow and lead your journey Flix is the place for you!